I would recommend following up via webform once you submit the passport pages. They "lost" mine even though I sent them via the email they provided and did not inform or update me for like 6 months. Only after I filled out the webform, they came back and said that they did not receive. I pointed them to the email (screenshotted and everything) and 2 months later they said "oh, everything is ok, we have received them". Got my DM 9 months after the page request because of their ridiculous disfunction. So, in case you're unlucky like me, send the webform and attach the pages there as well.Any feedback on the request for passport pages? Also how long did it take to get an update after submitting the documents?