+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

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  1. Mutenye

    July 2020 - Citizenship application

    All done and my passport is in my hand. I applied by mail and it took only 3 weeks from citizenship ceremony to passport. Thank you everyone for your help since years ago when I applied for a bridging permit, express entry via Quebec to PR in Ontario and then citizenship. As always message me if...
  2. Mutenye

    July 2020 - Citizenship application

    Held downtown at government offices on Queen street. I didn't get the invite until 3-4 days before and didn't know if it was in person or virtual until then. To be honest it was pretty unorganized with no accurate signage, people wondering around lost and the staff not really knowing which...
  3. Mutenye

    July 2020 - Citizenship application

    All over and done with. In person ceremony in Ottawa. Off to get a passport now. Thanks for everyone's help over the last 28 months!
  4. Mutenye

    July 2020 - Citizenship application

    Update: Got through eventually. I've been scheduled for an in-person ceremony and while on the phone received two invites both missing a section on prohibitions that it states I need to have completed. I looked up the prohibitions form but it's a part of the initial citizenship application form...
  5. Mutenye

    July 2020 - Citizenship application

    Hi, I received this message in my tracker yesterday regarding an oath citizenship form. I've received nothing (checked spam etc.) and haven't been able to get through to anyone at IRCC (too busy and they hang up. tried maybe 30-40 times earlier this morning). I presume everything is closed on...
  6. Mutenye

    July 2020 - Citizenship application

    Congratulations! I saw an update on the application tracker that I'll be invited for October 14. No email yet, but I'm sure it'll arrive. No details on whether it's online or in person. Hoping it's in person so I can walk out with my certificate and not wait 6-8 weeks for it to arrive in the...
  7. Mutenye

    July 2020 - Citizenship application

    The thing is, there is no connection between what IRCC do (processing applications) and what the local processing office does (Scheduling oaths). I'm not sure they're connected and neither seem to be accountable to the other... or anyone.
  8. Mutenye

    July 2020 - Citizenship application

    I followed up my fax with an email to see if they even received it. I forgot to mention that I live less than a 5 minute walk from where the office is and where they usually hold in person oath ceremonies. I'm thinking to call in person and see if I can get some timelines
  9. Mutenye

    July 2020 - Citizenship application

    I 'faxed' Ottawa today. I'll let you all know how that works out... :D
  10. Mutenye

    July 2020 - Citizenship application

    Called IRCC again (I called at 8AM and got the 'all our agents are busy, try again later' message 20 times before getting through to someone): Was told in April I'd be called in 6-10 weeks by local processing office. Nothing happened and they haven't responded to me since. As my application is...
  11. Mutenye

    July 2020 - Citizenship application

    People get called often and it's not abnormal. Basically they ask you some simple questions and it's not to try and trick you. It's usually they need to verify something regarding your travel etc. If you search the forums you'll find some more info and I know a few people in this thread have...
  12. Mutenye

    July 2020 - Citizenship application

    I'll let you know how accurate they are about not worrying when it passes towards 27-28 months
  13. Mutenye

    July 2020 - Citizenship application

    Try before 9AM. and make sure you keep selecting citizenship in the menu
  14. Mutenye

    July 2020 - Citizenship application

    1-888-242-2100
  15. Mutenye

    July 2020 - Citizenship application

    If you call the line around 8AM you should get an answer pretty quickly. They can confirm that all your application is completed and that you are just waiting for an invitation and nothing further regarding the file.
  16. Mutenye

    July 2020 - Citizenship application

    Got through to the line. As the processing time is now 26 months and I've been waiting 25.5 months, nothing can be done. Once the processing time exceeds the 26 months it's currently at, I can call back and they can add a note to my file in the local office to bump up the invitation if it's...
  17. Mutenye

    July 2020 - Citizenship application

    Hi, how do I get through the IRCC client support to speak to someone? The menu just gets me to a message that says: 'all our agents or busy please try again later'. Is there another number? 1-888-242-2100
  18. Mutenye

    July 2020 - Citizenship application

    Hi, does changing province affect your processing times at all? I've refrained from moving in case it delays me even more.
  19. Mutenye

    July 2020 - Citizenship application

    As I understand it: once you get your citizenship, your PR card and status are no longer valid. But because you have to destroy your PR card as part of the ceremony, you have no documents other than the certificate, which you have to use to get a passport. So you can leave Canada with your home...
  20. Mutenye

    July 2020 - Citizenship application

    Yep that's the one I've been using