I have a similar case. Consulate General of India at SFO received my application on 7th October 2019. As of today, I dont have any clue about my PCC. They are not picking up the call. You are supposed to call between 2pm-430pm for miscellaneous services and it is going to their voicemail. this is my penultimate week for the PR application to be submitted. Will going to the consulate help?