+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

WES has sent documents for verification to College/ University.

neha@singh

Full Member
Sep 3, 2019
23
1
HI,

Even I am also facing the same problem.. mine is Ranchi University.. I have contacted them multiple times but they are saying that they haven't received any mail with my reference number from WES.

Even I mailed to WES but they are not replying to the same. It been 2 weeks .. Am completely stuck over here unable to understand how to deal with this.
 

Seli1234

Newbie
Sep 4, 2019
1
1
Hi, I got someone to visit the University in Kalina on my behalf. It seems one needs to pay a fee for the verification first and then the replies would be sent to WES. Once you pay the fee it takes around 20 days for them to respond to WES. I have paid the fees, hopefully they should send the confirmation to WES soon. I'll keep you posted.
Can you please
Please check your DM!
@Pashy24, Could you please share the contact details of that person with me. I am facing similar problem with Mumbai university.
 
Last edited:
  • Like
Reactions: Sabay

neha_dubey

Member
Sep 8, 2019
10
0
Hi @Pashy24 ,

I see you have helped many with ideas , could you please help me as well ? .
I have the same issue. Had submitted documents to WES in June. Status shows "ON HOLD" since it says that one of my colleges hasn't replied to the re verification email/post sent to them by WES. Contacted WES, they say they have sent the re-verification emails several times to my college.

Now, my college says they haven't received any email from WES yet whereas WES say they have been sending the email/post every 7 weeks to my college. Asked the controller of examination of my college several times and he says he wont be able to help me since he hasn't received any email.

Can you please advice what should i do?
 

Ree23

Member
Sep 9, 2019
14
6
Hello all,
WES is saying they have contacted my university for secondary verification but my university says they have still not received any such things. Can any one suggest ? I have a already contacted WES with my universities email and website requesting them to cross check but they are just saying we need to wait and student doesnt need to do anything. It has been over 1.5 month now. Any suggestions would be highly appreciated.
Thank you in advance

The same thing happened with my husband's WES verification too in May this year. University didn't receive any email- we contacted the college again and again and waited for about two weeks. The status automatically changed from on hold to in progress in about two weeks. Even though the college didn't do anything to re-verify since they didn't receive an email only! I have read at several places that WES does this on purpose at times - to show that they are working. Well at least this is what happened with us. Hope yours is a similar case!
 
  • Like
Reactions: roseleen.lobo

Ree23

Member
Sep 9, 2019
14
6
Hi @Pashy24 ,

I see you have helped many with ideas , could you please help me as well ? .
I have the same issue. Had submitted documents to WES in June. Status shows "ON HOLD" since it says that one of my colleges hasn't replied to the re verification email/post sent to them by WES. Contacted WES, they say they have sent the re-verification emails several times to my college.

Now, my college says they haven't received any email from WES yet whereas WES say they have been sending the email/post every 7 weeks to my college. Asked the controller of examination of my college several times and he says he wont be able to help me since he hasn't received any email.

Can you please advice what should i do?
Wait for about two weeks and see if the status changes from On hold to In Progress. Even for my husband's WES verification the college didn't receive any email. We waited and the status changed automatically. He got his WES report 3 about weeks after that.
 

Pashy24

Star Member
Sep 23, 2018
69
11
Hi @Pashy24 ,

I see you have helped many with ideas , could you please help me as well ? .
I have the same issue. Had submitted documents to WES in June. Status shows "ON HOLD" since it says that one of my colleges hasn't replied to the re verification email/post sent to them by WES. Contacted WES, they say they have sent the re-verification emails several times to my college.

Now, my college says they haven't received any email from WES yet whereas WES say they have been sending the email/post every 7 weeks to my college. Asked the controller of examination of my college several times and he says he wont be able to help me since he hasn't received any email.

Can you please advice what should i do?
Which college/university are you referring to here? You might want to visit them and look for a hardcopy in their mail room. In case your degrees are from University of Mumbai, the procedure is completely different. Please provide more information for me to be able to help you.
 

roseleen.lobo

Newbie
Dec 10, 2018
5
1
The same thing happened with my husband's WES verification too in May this year. University didn't receive any email- we contacted the college again and again and waited for about two weeks. The status automatically changed from on hold to in progress in about two weeks. Even though the college didn't do anything to re-verify since they didn't receive an email only! I have read at several places that WES does this on purpose at times - to show that they are working. Well at least this is what happened with us. Hope yours is a similar case!
Thank you for the update but it has been 3 months and still the status shows ON HOLD. We even called WES but they say they need an reply from the university . It is just eating our time :(
 

neha_dubey

Member
Sep 8, 2019
10
0
Wait for about two weeks and see if the status changes from On hold to In Progress. Even for my husband's WES verification the college didn't receive any email. We waited and the status changed automatically. He got his WES report 3 about weeks after that.

@Ree23 ... Thanks for your opinion. I have been waiting since June. It seems ike an endless loop to me. Shall wait more. I see no other go :|
 

neha_dubey

Member
Sep 8, 2019
10
0
Which college/university are you referring to here? You might want to visit them and look for a hardcopy in their mail room. In case your degrees are from University of Mumbai, the procedure is completely different. Please provide more information for me to be able to help you.
@Pashy24 , i messaged you seperately with the deatils. Please have a look.
 

Ree23

Member
Sep 9, 2019
14
6
@Ree23 ... Thanks for your opinion. I have been waiting since June. It seems ike an endless loop to me. Shall wait more. I see no other go :|
I am also facing the same issue with Delhi University. I talked to university personnel who told me that they have received WES mail but in order to verify they need to send a hard copy to WES for which they are charging a $100 fee. And they are charging 100 dollars separately for verifying degrees & transcripts so total 200 dollars for verification.

After sending this query to WES they also confirmed that I need to pay this hefty verification fee to the University of Delhi now.

This is very disappointing & unprofessional on part of WES as:
1. WES never informed us that we may have to pay an additional fee to the university for re-verification during application process.
2. As re-verification process is communication between WES & University why is WES assuming that University will reply to thousands of emails they receive from WES for each candidates verification. It's not within the scope of work of any University personnel to answer these mails. This new step in verification process itself is flawed & many applications are now pending on WES because of this.
3. Why is this verification step mandatory as University have already mailed transcripts directly to WES in a sealed & stamped envelope?
4. As this is a communication between WES & University why WES does not bear the cost of this additional verification out of the fee we have already paid for WES services or charge additional fee & streamline this process as many students are still unaware that no one from their University is going to respond to WES mail & their application will remain pending indefinitely?

The rules for paying extra for re-verification are decided by each university and not WES. Not all universities charge extra for re-verification. Some do it for free. However, on the DU website it clearly mentions that they charge extra for re verification. The fee for transcripts is separate and for verification it is separate. I also got my transcripts sent from Delhi University but luckily no verification was needed in my case. So, this is not a mandatory step like you have mentioned. Since there have been many fraud cases in the past, I guess WES asks for re-verification in some cases- how they decide is obviously unknown to us all. Also, DU is pretty prompt in replying to emails. Did you go to DU physically? I went to South Campus and my work was done very smoothly. But they don't send the transcripts on their own- I used their Post Office to send them. You can try calling the DU controller of examination office on 011-24157130 or email them on exam3sdc@south.du.ac.in. Hope this helps.
 

Ree23

Member
Sep 9, 2019
14
6
Thank you for the update but it has been 3 months and still the status shows ON HOLD. We even called WES but they say they need an reply from the university . It is just eating our time :(
Then I suggest you should visit your university or send someone. Did your university check their spam folders too?
 

neha_dubey

Member
Sep 8, 2019
10
0
Go visit your university and meet the concerned people at the controller of examinations department. No point waiting
@Ree23 . I have gone to my university several times, checked every mail possible , inquired about the mail from Principal, Controller of Examination and every other authority there. Checked the mail room for physical posts. There is NOTHING . WES very confidently says they have sent the doc/email 5 times till date. I don't know what to do.
 

D33pak singh

Newbie
Sep 13, 2019
1
0
Is there anyone who did bachelor's from JNVU Jodhpur and applied for WES ? pls respond!
Hi, I have done bachelor's from JNVU University. And I am going to apply for WES now. Can you please let me know further details and the timelines for the process. Any help would be appreciated.