+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
You mentioned 2 email ids. Should I send to both ?
Try the first one (test email ) as the second one clearly says it’s only for providing documents.

Perhaps there’s another email for Scarborough that someone else can share?
 
Try the first one (test email ) as the second one clearly says it’s only for providing documents.

Perhaps there’s another email for Scarborough that someone else can share?

does this message look good ?

“ Good Evening

My test was marked completed 5+ months ago. However, the background check is still in progress. Kindly apprise me regarding fingerprints. Please find the details below


Thank you “
 
Last edited:
does this message look good ?

“ Good Evening

My test was marked completed 5+ months ago. However, the background check is still in progress. Kindly apprise me if fingerprints are required. Please find the details below


Thank you “
You can refer to criminality check pending but you're still waiting for a fingerprints request. Ask if a fingerprint check has been scheduled. You're happy to provide any further information as may be required. That's what I'd do but Ultimately it's your email!
 
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The reason I asked that I have seen some discussion in this forum relating to people who were protected or received refugee status and then travelled to their home country before obtaining citizenship and got reported by IRCC to CBSA for cessation of their protected status.

I am no expert but I think your case is just simple and somehow fell through the cracks. One suggestion would be ask your MP to look into it - a lot of times people have noticed that application moved after contacting MP but no one is sure if that was the case of the movement.
That makes a bit of sense, however, in my case I think you are correct and it simply fell through the cracks. I contacted my MP and unfortunately the woman in his office who deals with IRCC was not very helpful. When she responded to my request she simply repeated what the IRCC agent said. It seems that certain MP offices are more helpful than others. Thank you for all your suggestions and for letting me vent a little bit through this difficult process
 
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You can refer to criminality check pending but you're still waiting for a fingerprints request. Ask if a fingerprint check has been scheduled. You're happy to provide any further information as may be required. That's what I'd do but Ultimately it's your email!


My test was marked completed 5+ months ago. However, my criminality check is still pending and I am waiting for the fingerprint request. Kindly apprise me regarding criminality check and fingerprint request. Please find the details below

this looks ok ?? If you want you can make changes. I appreciate your help.
 
I hope you do not mind but I took your email and changed it around a little. If you like it, feel free to use it. If not, feel free to disregard it. I hope this was okay, I was just trying to help a little

I am writing as my test was marked completed 5+ months ago, however, my criminality check is still pending. Kindly advise of the status of my criminality check and if fingerprints are required. If they are required, when should I expect to receive the notification? Please find the details below
 
I hope you do not mind but I took your email and changed it around a little. If you like it, feel free to use it. If not, feel free to disregard it. I hope this was okay, I was just trying to help a little

I am writing as my test was marked completed 5+ months ago, however, my criminality check is still pending. Kindly advise of the status of my criminality check and if fingerprints are required. If they are required, when should I expect to receive the notification? Please find the details below

Its completely fine. I really appreciate it. Thank you.
 
You can refer to criminality check pending but you're still waiting for a fingerprints request. Ask if a fingerprint check has been scheduled. You're happy to provide any further information as may be required. That's what I'd do but Ultimately it's your email!
Do you recommend sending it during their working hours or anytime of the day/night ?
 
I hope you do not mind but I took your email and changed it around a little. If you like it, feel free to use it. If not, feel free to disregard it. I hope this was okay, I was just trying to help a little

I am writing as my test was marked completed 5+ months ago, however, my criminality check is still pending. Kindly advise of the status of my criminality check and if fingerprints are required. If they are required, when should I expect to receive the notification? Please find the details below
Please check this


I am writing as my test was marked completed 5+ months ago, however, my criminality check is still pending and I am still waiting for fingerpint request to resolve the criminality check. Kindly advise of the status of my criminality check and if fingerprints are required. If they are required, when should I expect to receive the notification? Please find the details below
 
Please check this


I am writing as my test was marked completed 5+ months ago, however, my criminality check is still pending and I am still waiting for fingerpint request to resolve the criminality check. Kindly advise of the status of my criminality check and if fingerprints are required. If they are required, when should I expect to receive the notification? Please find the details below
Sent. Fingers crossed, thanks for the help.
 
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Good luck! I hope that they give you an answer soon

The reply I got

Dear Applicant:


Thank you for contacting our office. Our records indicate that your background checks are in verification process. Once the assessment is conducted, you will be notified by the local Immigration Refugees and Citizenship Canada (IRCC)


now what to do ?? Any other email id i should send to ?
 
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