Have you send the mail then?good for you i have recived rather a different e-mail from them :
This is in response to your recent enquiry to the Immigration Section of the Consulate General of Canada in Bengaluru.
Your enquiry refers to a case being processed at the CPC Edmonton. We do not have carriage of this file in our office.
Please contact the above mentioned office directly. The contact information is available on our website. Please indicate urgent in the subject line if the enquiry is urgent.
We trust this information will be of assistance.
Client Service Unit, Migration | Unité du Service à la clientele, migration
Consulate General of Canada in Bengaluru | Consulat général du Canada à Bengaluru
Government of Canada | Gouvernement du Canada