You need to call between 8 and 8.30 in the morning, I already called 3 times, at 9 it's too late. When you are calling from outside you need to contact your local VO. If you call from internet number you may get through. By the way, they can give you only basic information which is also available online, not much of a help.Thanks, Nikhil56. Unfortunately, I could not reach this number at all 1-888-242-2100.
I again tried to call the other number, it is still the same and it does not connect me to the operator.
They also did not give me a response from the Web Form, not even a generic one.
If you figure out a new way to reach IRCC call center from outside of Canada, please let us know.