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How do you guys know the SVO? Do I have to order GCMS notes for that purpose?

Another question that I am trying to use this tracker https://services3.cic.gc.ca/ecas/introduction.do?app=ecas but it cannot find my application. I am able to track my application on https://ircc-tracker-suivi.apps.cic.gc.ca/en/login and the usual GCKey, however. So, is this a common problem?
Many applicants find out their SVO (Secondary Visa Office) by ordering GCMS notes, because the notes show which visa office is currently handling or assisting with the file. Sometimes people also learn it by calling IRCC or through a webform reply, but GCMS notes are the most reliable way. Regarding the eCAS tracker, it’s common that it cannot find newer PR applications, especially for online or newer streams, because IRCC is gradually replacing eCAS with the newer PR Tracker and GCKey systems. If your application appears correctly in the PR Tracker and GCKey, that usually means everything is fine; eCAS simply doesn’t work for many newer applications or may only start showing results later in the process.
 
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Hi Miss Bee,

I recently submitted my PR application, and I have a few questions regarding the format for submitting some documents:

- My children’s birth certificates and my marriage certificate do not contain any information on the back. The reverse side is either blank or only has a decorative watermark from the issuing registry office. For the certified copy with certified translation, do I need to include a copy of the back side of the documents even if there is no information on it? Or is it sufficient to submit a certified copy with a certified translation of the front side only, where all the information appears?

- I had my certified translations done by Docbase, and they include a black-and-white copy of the original document in my native language as part of the translation package. Do I still need to upload a separate copy of the original document, as if it were the original document itself? Or is the copy included within the certified translation sufficient? I am asking this for the Birth Certificates, Marriage Certificates and National IDs.

- Regarding proof of my Bachelor’s degree completed in my home country, is the WES equivalency certificate sufficient for the application, or do I also need to submit a copy of my original Bachelor’s degree along with a certified translation?

Thank you very much for your guidance.
 
@Miss bee My application was submitted under PNP-NE outside of Canada on September 24, 2024. AOR was on March 15, 2025. I received ADR and BIL with Medical on August 8, 2025. I received PAL on August 28, 2025. I have a ghost update on January 6, 2026. Today I received for PAL service email from IRCC again. What does this all mean?
@Miss bee waiting for your kind support.