Hey,I just received an automated response like this:
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
Please note that a longer delay may be experienced to process your inquiry as only critical functions are being maintained at this time by IRCC offices.
If your inquiry is related to IRCC special measures to help temporary and permanent residents and applicants affected by the novel coronavirus (COVID‑19), all pertinent information is available at the following link: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-special-measures.html
If you have already submitted your passport to CPC-Ottawa for visa and/or CoPR issuance, please note that disruptions and restrictions due to COVID-19 may have an impact on processing times, and the current posted processing times may not be accurate. Please rest assured that your documents will be return to you as soon as possible.
If your request is urgent or if you wish to submit an update or documents, we recommend that you do so via our IRCC Web form.
I have exactly same timelines.Sent passport from USA via FEDEX on 16th March,2020. Passport shows delivered and received on 17th March.No Updates yet.Raised a webform got below reply.
"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information on file and can confirm that your documents were not received by the responsible office yet or this information is not available in the system yet.
Furthermore, due to the ongoing situation related to the novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only."
Which is your country of residence?Please keep me posted on this