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IRCC Webform - no automated response

nns14

Champion Member
Feb 10, 2018
1,433
885
Category........
FSW
Visa Office......
Nairobi, Kenya
NOC Code......
2147
App. Filed.......
26-09-2019
AOR Received.
26-09-2019
File Transfer...
24-10-2019
Passport Req..
18-Jul-2022
VISA ISSUED...
05-Aug-2022
LANDED..........
11-Jan-2023
After how many day you got the reply exactly ?
For me, I submitted the CSE 10th of April (Wednesday) and received response last night 16th of April (Tuesday); I am 8 hours ahead of Ottowa so it was afternoon for them.
 

Anubhav97

Star Member
Oct 13, 2018
78
3
I called cic this morning ! After I hang up I got the reply from them about my latest web form that I have uploaded.
So yeah I have received reply after 7 days
 
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Reactions: Katya_Z

Katya_Z

Newbie
Apr 17, 2019
1
0
I called cic this morning ! After I hang up I got the reply from them about my latest web form that I have uploaded.
So yeah I have received reply after 7 days
Hey, congrats! Could you please advise which number did you call? are you inside or outside of Canada?

Also would be interesting to hear if you think it was your call that helped to get the email reply or it's a coincidence.
Thanks!
 

leka

Hero Member
Apr 12, 2018
324
139
Category........
Other
Hey, congrats! Could you please advise which number did you call? are you inside or outside of Canada?

Also would be interesting to hear if you think it was your call that helped to get the email reply or it's a coincidence.
Thanks!
just my 2 cents here :)

i didnt get a confirmation letter after submitting a webform last week..but didnt call or anything..just waited it out and have received a reply yesterday

so web form works, but confirmation is screwed up

if you are inside Canada call 1-888-242-2100
if outside call 1-888-576-8502

but try to use google hangouts and call the number as you are in Canada (in case you are actually outside)
 

Truehuman

Full Member
Feb 22, 2019
26
1
I called cic this morning ! After I hang up I got the reply from them about my latest web form that I have uploaded.
So yeah I have received reply after 7 days
Hey how did you call them? I tried through hangout and could not connect with them. They said office is closed. Its Monday today.
 

SSS15

Full Member
Jul 15, 2017
38
6
Pakistan
Category........
FSW
Visa Office......
London
Found below message on IRCC's website:

Quote

Issue with email responses
The web form is currently having some issues with email responses. You may not get an email confirming that we got your request. We’re still getting all the requests and we’ll answer you by email. We’re working to resolve this issue as quickly as possible.

Unquote
 

Truehuman

Full Member
Feb 22, 2019
26
1
I just got a reply saying that they have forwarded to the responsible office.

After talking to IRCC agent and asking about this issue, she informed me that they cannot confirm whether my CSE is actually sent or not. I got worried yesterday and sent a new CSE. I checked which CSE they are responding to and see it is the 10th of April CSE I sent. :( I hope they will see it is a duplicate.
Does the email come from this id?
donotreply@cic.gc.ca
 

nns14

Champion Member
Feb 10, 2018
1,433
885
Category........
FSW
Visa Office......
Nairobi, Kenya
NOC Code......
2147
App. Filed.......
26-09-2019
AOR Received.
26-09-2019
File Transfer...
24-10-2019
Passport Req..
18-Jul-2022
VISA ISSUED...
05-Aug-2022
LANDED..........
11-Jan-2023

SSS15

Full Member
Jul 15, 2017
38
6
Pakistan
Category........
FSW
Visa Office......
London
Hi All,

Anyone got any response from LVO directly to a cse or email that was sent to them.
In last month or so?

Regards
 

nikhilchopde

Star Member
Apr 13, 2015
56
15
Hi everyone,

I have send the request through web form
Regarding miss the PPR email from my representative , my file is at NDVO .
Who much time they took to replay.
Please share your experience.