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janaan

Star Member
Sep 29, 2020
113
43
Hi,

How do you get to the stage to make them call you back? I only reach to a stage where i press the option to talk to an agent, and then the automated reply says that its busy to be connected to an agent, but i do not hear a call back option.

Thanks
You can only request a call back when you're actually in the line for an agent, which normally takes 30-40 mins. The only purpose of this is that you don't have to wait on your phone for that long.
 

sponsort

Hero Member
Jun 14, 2018
558
234
Hi,

How do you get to the stage to make them call you back? I only reach to a stage where i press the option to talk to an agent, and then the automated reply says that its busy to be connected to an agent, but i do not hear a call back option.

Thanks
When I chose to speak with an agent, the machine said the wait was about 30 something minutes and if I wished I could choose to get them call me back by entering my phone number. I did not go through a hidden channel or anything.
 
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Guess101

Member
Feb 26, 2021
15
22
Hello, I just called the IRCC, the latest update I got was: R10 passed (nothing is missing), Medicals was passed, Criminality passed, Eligibility "reviewed", Security apparently not started. I am a bit confused about the Eligibility as it was "recommended pass" during Jan. and beginning of Feb of this year. but now the agent says it is with "reviewed status"
Aor August 03rd 2020
@legalfalcon can you please advise if this is a normal process or ....?
 

legalfalcon

VIP Member
Sep 21, 2015
19,030
9,888
Montréal, Quebec, Canada
Category........
FSW
Visa Office......
Ottawa
NOC Code......
4112
App. Filed.......
03-09-2015
Doc's Request.
01-10-2015
AOR Received.
03-09-2015
Med's Done....
17-08-2015
Passport Req..
05-04-2016
VISA ISSUED...
12-04-2016
LANDED..........
05-05-2016
Hello, I just called the IRCC, the latest update I got was: R10 passed (nothing is missing), Medicals was passed, Criminality passed, Eligibility "reviewed", Security apparently not started. I am a bit confused about the Eligibility as it was "recommended pass" during Jan. and beginning of Feb of this year. but now the agent says it is with "reviewed status"
Aor August 03rd 2020
@legalfalcon can you please advise if this is a normal process or ....?
Is it review required or is under review. Some notes will have review required and here is my old post on review required:



Understanding “Review Required”

A lot of applicants see “review required” in their GCMS notes for eligibility. There are many theories floating around with regard to what “review required” means and if it is alarming.

Before I venture into explaining the significance, it is important to understand that each application goes through the following stages as per the Immigration and Refugee Protection Act and the regulations (Canadian Immigration Law):

R10 – Completeness Check
Criminality
Medicals
A11.2 – eligibility
Security

Out of the above, the most important stage is eligibility. This is also the most time-consuming stage because your documents have to be verified, evaluated and assessed to ascertain that you meet the eligibility criteria for the program you have applied (FSW / CEC / FTW). To stream line this process and make it easier for an immigration officer (decision making authority), all applications are first evaluated by case analysts or program assistants. They review the documents and summarize it in the GCMS. If they have any concerns with any document or want the immigration officer to carefully look into a specific document, they will flag it as “review required.” It is the content of the note that is important here. If the review required is for a specific document, while the summary of the note says that an applicant has met the eligibility, or “ready to finalize” it simply means that while the applicant has met the eligibility criteria, but the specific document needs a careful examination form the officer before promoting (eligibility pass) by the officer.

However, if there are concerns, there will be a review required for the eligibility, and there will be no text to the effect “ready to finalize” or pass. The note will specifically state job duties do not match, or the employment cannot be verified, or the number of years of work experience claimed cannot be verified. This is where an application can land in muddy waters. But the final decision rests on the immigration officer. He may override the decision of the analyst / assistant or go with the analysis of the analyst / assistant.

Even in cases where the analyst / assistant is of the opinion that the applicant has met the eligibility, and there is no “review required,” the officer can replace it with his own opinion. Though rare, but it does happen. This is why the eligibility is only passed when an officer conclusively marks the eligibility as passed.

Finally, there is “review required” for PoF. This is the most common in many applications. This is because, the financial and banking practices of each country are different. Eg. Fixed deposits are know as Certificate of Deposit (CD) in the US. Similarly, treasury bonds, mutual funds, stocks, and many other investment vehicles are there. If your PoF anything other than a bank deposit, it is more likely that it will be marked as “review required.” Also, IRCC does not go by day to day fluctuations in FOREX. Instead, the Canadian federal government issued a quarterly conversion rate for all FOREX vis-a-via CAD. If your PoF is in a foreign currency, then you may have “review required” for the officer to make a determination.

Just because you have “review required” does not mean that you hit the panic mode. Instead, read the context in which it is there. If there is a concern regarding a document, you can send a replacement document via CSE. The most common reasons for RR are:

1. Work reference letter without job duties
2. Work reference letters missing all the details requested by IRCC
3. If you submitted a letter from a colleague because you were unable to get one from your employer, but did not have a LoE on file, this too will lead to RR.
4. Not sufficient work experience in the primary NOC.
5. Inability to verify your employment as your employer details are missing.

There are just some of the scenarios.
 

Guess101

Member
Feb 26, 2021
15
22
Is it review required or is under review. Some notes will have review required and here is my old post on review required:



Understanding “Review Required”

A lot of applicants see “review required” in their GCMS notes for eligibility. There are many theories floating around with regard to what “review required” means and if it is alarming.

Before I venture into explaining the significance, it is important to understand that each application goes through the following stages as per the Immigration and Refugee Protection Act and the regulations (Canadian Immigration Law):

R10 – Completeness Check
Criminality
Medicals
A11.2 – eligibility
Security

Out of the above, the most important stage is eligibility. This is also the most time-consuming stage because your documents have to be verified, evaluated and assessed to ascertain that you meet the eligibility criteria for the program you have applied (FSW / CEC / FTW). To stream line this process and make it easier for an immigration officer (decision making authority), all applications are first evaluated by case analysts or program assistants. They review the documents and summarize it in the GCMS. If they have any concerns with any document or want the immigration officer to carefully look into a specific document, they will flag it as “review required.” It is the content of the note that is important here. If the review required is for a specific document, while the summary of the note says that an applicant has met the eligibility, or “ready to finalize” it simply means that while the applicant has met the eligibility criteria, but the specific document needs a careful examination form the officer before promoting (eligibility pass) by the officer.

However, if there are concerns, there will be a review required for the eligibility, and there will be no text to the effect “ready to finalize” or pass. The note will specifically state job duties do not match, or the employment cannot be verified, or the number of years of work experience claimed cannot be verified. This is where an application can land in muddy waters. But the final decision rests on the immigration officer. He may override the decision of the analyst / assistant or go with the analysis of the analyst / assistant.

Even in cases where the analyst / assistant is of the opinion that the applicant has met the eligibility, and there is no “review required,” the officer can replace it with his own opinion. Though rare, but it does happen. This is why the eligibility is only passed when an officer conclusively marks the eligibility as passed.

Finally, there is “review required” for PoF. This is the most common in many applications. This is because, the financial and banking practices of each country are different. Eg. Fixed deposits are know as Certificate of Deposit (CD) in the US. Similarly, treasury bonds, mutual funds, stocks, and many other investment vehicles are there. If your PoF anything other than a bank deposit, it is more likely that it will be marked as “review required.” Also, IRCC does not go by day to day fluctuations in FOREX. Instead, the Canadian federal government issued a quarterly conversion rate for all FOREX vis-a-via CAD. If your PoF is in a foreign currency, then you may have “review required” for the officer to make a determination.

Just because you have “review required” does not mean that you hit the panic mode. Instead, read the context in which it is there. If there is a concern regarding a document, you can send a replacement document via CSE. The most common reasons for RR are:

1. Work reference letter without job duties
2. Work reference letters missing all the details requested by IRCC
3. If you submitted a letter from a colleague because you were unable to get one from your employer, but did not have a LoE on file, this too will lead to RR.
4. Not sufficient work experience in the primary NOC.
5. Inability to verify your employment as your employer details are missing.

There are just some of the scenarios.
None of the above, the agent said only "eligibility reviewed".
 

sadya

Member
Mar 30, 2020
10
0
Hi everyone,

my AOR is August 23
So far, the progress bar had been gone for about a month, but today, it appeared again including the following message:

Your application is taking us longer than usual to process.

Do you guys think there is a problem with my application?
 

janaan

Star Member
Sep 29, 2020
113
43
Hi everyone,

my AOR is August 23
So far, the progress bar had been gone for about a month, but today, it appeared again including the following message:

Your application is taking us longer than usual to process.

Do you guys think there is a problem with my application?
It's a standard message. It comes up when your application reached the 100% mark.
 

luk333

Member
Feb 5, 2021
10
14
progress bar is back for me. Not sure if they can respect 6 month deadline (I am not complaining either) but hopefully this is a good sign :p