I have heard people on this forum insisting that the CIC call centre employees shouldn't be taken as correct in many situations, and say that they have given out incorrect advice before
this makes for a ridiculous situation if one was to get in trouble for following CIC's own advice
so my question is, how can one protect themselves from trouble? are we allowed to record our phone conversation with the CIC call centre? can we request that they e-mail us a short statement of the advice so we have something in e-mail print to protect ourselves in following their advice?
this makes for a ridiculous situation if one was to get in trouble for following CIC's own advice
so my question is, how can one protect themselves from trouble? are we allowed to record our phone conversation with the CIC call centre? can we request that they e-mail us a short statement of the advice so we have something in e-mail print to protect ourselves in following their advice?