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Unable to check status....any reason!

hancdude

Star Member
Apr 11, 2011
156
34
Category........
NOC Code......
4131
Job Offer........
Pre-Assessed..
Hey Friends,

Its been almost a week that i'm facing a ecas status checking error:


We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

What shall i do now...Urgent suggestion is required
 

Classical_beat

Champion Member
Oct 12, 2010
1,842
58
Mississauga
Job Offer........
Pre-Assessed..
hancdude said:
Hey Friends,

Its been almost a week that i'm facing a ecas status checking error:


We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

What shall i do now...Urgent suggestion is required
you can send a Case specific inquiry .
 

iyikk

Hero Member
Apr 24, 2012
248
6
hancdude said:
HI All,
Need URGENT help!

I recently tried to check my ecas status and it shows:


We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.

This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:

What could be the possible reason plz reply..
Hi

there would be few reasons

1) you are entering wrong file number
2) i think providing complete name.....

try with only surname , I hope it works...earlier my ecas status also getting same issue, and some one assisted me the same in this forum, onwards able to accessing my status.... gud luck
 

Rahul78

Star Member
Sep 23, 2011
197
20
Category........
Visa Office......
Manila
NOC Code......
1122
Job Offer........
Pre-Assessed..
App. Filed.......
July 7 2011
Doc's Request.
Sent with Application
AOR Received.
PER recieved 8th Nov 2011
IELTS Request
Sent with Application 8.5
File Transfer...
28th Nov 2011
Med's Request
18th Jan 2012
Med's Done....
24th Jan 2012 Meds Sent 1st Feb 2012 Recieved by VO 3rd Feb 2012, Ecas Medical Results have been recieved 17th Feb
Interview........
Waived
Passport Req..
25th May 2012
VISA ISSUED...
30th May 2012
LANDED..........
4th July 2012..JAI SAI RAM
iyikk said:
Hi

there would be few reasons

1) you are entering wrong file number
2) i think providing complete name.....

try with only surname , I hope it works...earlier my ecas status also getting same issue, and some one assisted me the same in this forum, onwards able to accessing my status.... gud luck
Hello there.. Your suggestion seems valid but I am sure all of us here have tried all of that and MORE :).

Hopefully It will be up and running for all of us here!
 

SandySurrey

Hero Member
Jan 5, 2011
667
14
Category........
Visa Office......
Delhi
NOC Code......
0631
Job Offer........
Pre-Assessed..
App. Filed.......
15-May-2010
AOR Received.
22 Nov 2010
File Transfer...
Inprocess from 14May 2012
Med's Request
13-june-2013,
Med's Done....
21-June-2013, e cas line added on 04 July 2013
Passport Req..
Documents deposited 15 July 2013
VISA ISSUED...
17/09/2013, DM on 15/09/2013
Not getting E Cas till now
 

Rahul78

Star Member
Sep 23, 2011
197
20
Category........
Visa Office......
Manila
NOC Code......
1122
Job Offer........
Pre-Assessed..
App. Filed.......
July 7 2011
Doc's Request.
Sent with Application
AOR Received.
PER recieved 8th Nov 2011
IELTS Request
Sent with Application 8.5
File Transfer...
28th Nov 2011
Med's Request
18th Jan 2012
Med's Done....
24th Jan 2012 Meds Sent 1st Feb 2012 Recieved by VO 3rd Feb 2012, Ecas Medical Results have been recieved 17th Feb
Interview........
Waived
Passport Req..
25th May 2012
VISA ISSUED...
30th May 2012
LANDED..........
4th July 2012..JAI SAI RAM
SandySurrey said:
Not getting E Cas till now
Me neither...Its been 5 days for me now. Hope it turns back on!!!!
 

greeki78

Star Member
Jun 23, 2010
141
7
I called the cic call centre in Canada they informed there are no technical issues at all.she said this is because of something else.you need to get in touch with the visa office.unfortunately my vo office is buffalo and is closed.i don't know who to get in touch with.
 

SenoritaBella

VIP Member
Jan 2, 2012
3,673
194
Category........
Visa Office......
Dakar
Job Offer........
Pre-Assessed..
App. Filed.......
08-01-2014
AOR Received.
12-02-2014
File Transfer...
25-02-2014
Med's Request
02-11-2015
Med's Done....
18-09-2013
Passport Req..
02-11-2015
VISA ISSUED...
hopefully soon
LANDED..........
hopefully soon
Ecas is only available for applications currently in process. When you get permanent residence status, you can't access ecas anymore. So really, only people still waiting for decisions should contact their VO.
 

autonomous

Star Member
Apr 9, 2011
59
0
When I am trying to check my ECAS, I faced with the same problem, getting message of " We were not able to identify you using the information you provided...". Do you have still this problem or is it solved?

My immigration file is transferred from Kuala Lumpur to Singapore. I think maybe it is related to this transferring.


Any idea?
 

SandySurrey

Hero Member
Jan 5, 2011
667
14
Category........
Visa Office......
Delhi
NOC Code......
0631
Job Offer........
Pre-Assessed..
App. Filed.......
15-May-2010
AOR Received.
22 Nov 2010
File Transfer...
Inprocess from 14May 2012
Med's Request
13-june-2013,
Med's Done....
21-June-2013, e cas line added on 04 July 2013
Passport Req..
Documents deposited 15 July 2013
VISA ISSUED...
17/09/2013, DM on 15/09/2013
Still can't check e Cas

We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.
The Frequently Asked Questions (FAQs) may help you to access the status of your application through CAS.
 

honey faridkot

Star Member
Nov 24, 2011
67
0
faridkot
Category........
Visa Office......
new delhi
NOC Code......
1111
Job Offer........
Pre-Assessed..
App. Filed.......
2-june-2010
Doc's Request.
1-oct-2010
AOR Received.
12-jan-2011
Med's Request
24 july 2013
Med's Done....
3 augest
Passport Req..
3 augest
VISA ISSUED...
jaldi he
LANDED..........
pata nahi kadooo
same ..........site down ....
:p
 

faisal892

Hero Member
May 11, 2007
264
10
Category........
Visa Office......
London to Paris
NOC Code......
1111
Job Offer........
Pre-Assessed..
App. Filed.......
24-05-2010
Doc's Request.
12-10-2010
Med's Request
April 16, 2013
Med's Done....
May 23, 2013
Same here. My ecase status changed to In process on May 28, 2012 and after that I can not access it.

Faisal
 

SandySurrey

Hero Member
Jan 5, 2011
667
14
Category........
Visa Office......
Delhi
NOC Code......
0631
Job Offer........
Pre-Assessed..
App. Filed.......
15-May-2010
AOR Received.
22 Nov 2010
File Transfer...
Inprocess from 14May 2012
Med's Request
13-june-2013,
Med's Done....
21-June-2013, e cas line added on 04 July 2013
Passport Req..
Documents deposited 15 July 2013
VISA ISSUED...
17/09/2013, DM on 15/09/2013
Site is not down as others can still check there e cas

honey faridkot said:
same ..........site down ....
:p