+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Hey Friends,

Its been almost a week that i'm facing a ecas status checking error:


We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

What shall i do now...Urgent suggestion is required
 
hancdude said:
Hey Friends,

Its been almost a week that i'm facing a ecas status checking error:


We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

What shall i do now...Urgent suggestion is required

you can send a Case specific inquiry .
 
hancdude said:
HI All,
Need URGENT help!

I recently tried to check my ecas status and it shows:


We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.

This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:

What could be the possible reason plz reply..

Hi

there would be few reasons

1) you are entering wrong file number
2) i think providing complete name.....

try with only surname , I hope it works...earlier my ecas status also getting same issue, and some one assisted me the same in this forum, onwards able to accessing my status.... gud luck
 
iyikk said:
Hi

there would be few reasons

1) you are entering wrong file number
2) i think providing complete name.....

try with only surname , I hope it works...earlier my ecas status also getting same issue, and some one assisted me the same in this forum, onwards able to accessing my status.... gud luck

Hello there.. Your suggestion seems valid but I am sure all of us here have tried all of that and MORE :).

Hopefully It will be up and running for all of us here!
 
Not getting E Cas till now
 
SandySurrey said:
Not getting E Cas till now

Me neither...Its been 5 days for me now. Hope it turns back on!!!!
 
I called the cic call centre in Canada they informed there are no technical issues at all.she said this is because of something else.you need to get in touch with the visa office.unfortunately my vo office is buffalo and is closed.i don't know who to get in touch with.
 
Ecas is only available for applications currently in process. When you get permanent residence status, you can't access ecas anymore. So really, only people still waiting for decisions should contact their VO.
 
When I am trying to check my ECAS, I faced with the same problem, getting message of " We were not able to identify you using the information you provided...". Do you have still this problem or is it solved?

My immigration file is transferred from Kuala Lumpur to Singapore. I think maybe it is related to this transferring.


Any idea?
 
Still can't check e Cas

We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.
The Frequently Asked Questions (FAQs) may help you to access the status of your application through CAS.
 
same ..........site down ....
:P
 
Same here. My ecase status changed to In process on May 28, 2012 and after that I can not access it.

Faisal
 
Site is not down as others can still check there e cas

honey faridkot said:
same ..........site down ....
:P