Status removed from ECAS

[ravi150580]

Good thing I check my ECAS every day or I would have never know my status changed to Decision Made on Monday 16th. No ECAS access since Tuesday..

 

[thanuxxi]

Did anyone get any updates on MyCic while ECAS was/is down?

 

[saurez7777]

Did anyone get any updates on MyCic while ECAS was/is down?

ECAS still down and No updates in my CIC.

 

[indianaspirant]

Yeah lot of August aorers r getting Be Check updates

 

[KSwathy]

Hello Everyone,
I am trying upload few documents requested by CIC through Express Entry profile and facing below error.
Today is the last day for submission, could you please let me know if anyone are facing the same issue and if there are any other options for me at this point of time.
I sent a CSE and still waiting for their reply.

Error Message -
========================================================
System Generated Error Code

Sorry - This on-line service is currently not available

Possible Reasons
1) We are currently updating the website
2) We are experiencing technical difficulties

Please try again later
========================================================

Thank you.

 

[anarsoul]

Just called CIC to ask what's going on with ECAS, and agent suggested to file a CSE, asked my email and sent instructions on how to submit a CSE.

 

[ntwkengg]

Just called CIC to ask what's going on with ECAS, and agent suggested to file a CSE, asked my email and sent instructions on how to submit a CSE.

hehe thats so bad.... they want a CSE for that thing. tell them test your system.. production environment is down for ECAS....

 

[CanPRCEC]

frustrating

 

[bc_canada]

still down

 

[paras1991]

no access so far

 

[Duskyblue]

Still down... That certainly seems like a more serious problem, if it takes them that long to fix it.

 

[Tocanadawego]

Still down... That certainly seems like a more serious problem, if it takes them that long to fix it.

Maybe they don't want to fix it. Maybe they removed everyone's access in an effort to shift EE completely to MyCIC. I hope that's not true, but who knows.

 

[rajkamalmohanram]

hehe thats so bad.... they want a CSE for that thing. tell them test your system.. production environment is down for ECAS....

LOL . IT huh?

I can only imagine how many service requests will be going back and forth from the development and the testing teams! They would be blaming each other!

Such a long downtime would be breaching a lot of SLA s!!!

 

[anarsoul]

LOL . IT huh?

I can only imagine how many service requests will be going back and forth from the development and the testing teams! They would be blaming each other!

Such a long downtime would be breaching a lot of SLA s!!!

I believe they're going to discontinue ECAS support. Currently it's only available for paper-based applications. All other applications are done through MyCIC, and honestly it's ridiculous to support 2 different sites with similar purpose.

 

[deeps1989]

Hey guys,
I had three lines in my ecas on the 4th of nov .now its not working at all. Should i try and call cic or mail them about the same, or its gonna be a waste contacting them.
I think this problem persisted from the start of this week only. Lets wait until next Tuesday ,they might rectify it.


Regards
Deep.