I used USPS to ship to Ottawa, however shipping back is a different matter. USPS doesn't pick up from them like Fedex. I originally sent it with a return UPS label, however they contacted me via email and asked me to send a FedEx label, so that's what I did. Here are the directions they sent me below...
To purchase a FedEx online shipping label please follow the instructions below. If you need help call FedEx at 1-800-463-3339
1) CONTROL & CLICK ON THIS LINK https://www.fedex.com/lite/lite-ship.html?locale=en_ca&cntry_code=ca_english#address
2) FILL IN THE SHIP “FROM” address section with the CPC-Ottawa mailing address as below:
First Name: CPC-Ottawa | CTD-Ottawa
Last Name: PR-TR PRINTING | IMPRESSION RP-RT
Email: (Your email address)
Street Number: 365
Street Name: Laurier Ave
Postal Code: K1A 1L1
3) FILL IN THE SHIP “TO” address section with your mailing address details
4) DESCRIBE ITEM: Weight (kg): 0.200kg, Length (cm): 24 Width: 16 Height: 1
5) SELECT YOUR SERVICE (Priority, Overnight , Saturday Delivery, etc).
6) FOR PICK-UP select Item #3 – pre-arranged pickup.
7) REVIEW all mailing details and pay online.
8) VERY IMPORTANT TO FOLLOW THIS INSTRUCTION
When you receive the e-mail confirmation from FedEx - do not print out the label - open the shipping label and save the label as an electronic version (PDF file) on the desktop of your computer.
Do not send a picture of the label or the payment receipt. Do not forward the e-mail sent to you by the courier.
ONLY SEND a pdf version of the courier label.
9) REPLY TO THIS EMAIL and provide a copy of the label as an attachment. Do not change the subject heading of the e-mail.
Hi,UPS or FedEx are both fine. Make sure you print the return label from home because they won't be able to generate the label from the store.
Fedex delivers to PO box in Canada. Its like a smart delivery in the US. They have an agreement where mail is opened by the authorized personnel. Some FedEx employees may not know this, ask them to call their helpline number.Hi,
I just received my Passport Request letter from CIC for PR Express Entry. I am currently residing in USA. I was given a PO Box Address. FedEx and UPS don't deliver to this address and also won't help me generate a return label for this. I have emailed IRCC about this address because it is different from what is mentioned here: https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account/where-submit-passport.html#U
Got response from IRCC to send the passport at the other address to which normal FedEx delivers.Fedex delivers to PO box in Canada. Its like a smart delivery in the US. They have an agreement where mail is opened by the authorized personnel. Some FedEx employees may not know this, ask them to call their helpline number.
Source: sent my passport last week using fedex.
By other address you mean the one listed inGot response from IRCC to send the passport at the other address to which normal FedEx delivers.
Thanks for the reply.
It needs to be sent to Canada. They have designated centers to process PR applications for People living in US and you can not send to any other location of your choice.Hello, Just wondering if anyone asked them to send passport and photographs to Visa Offices in Los Angeles or New York. I live in Los Angeles and it would definitely be convenient to send passport locally rather than mailing it to Ottawa. I have emailed them about this but yet to hear from them - wondering if someone here might know about this?
From what I've seen in the forum, most people from the US have been assigned to Ottawa for this stage in the process.Hello, Just wondering if anyone asked them to send passport and photographs to Visa Offices in Los Angeles or New York. I live in Los Angeles and it would definitely be convenient to send passport locally rather than mailing it to Ottawa. I have emailed them about this but yet to hear from them - wondering if someone here might know about this?
Here is a response I receive from IRCC only today which was already posted by another forum member. However IRCC didn't answer my question because I was looking for a non PO Box address to send the passport. Anyway, hope this helps you:Great discussion! I have a question:
Below is a part of the instructions on sending passport to CPCO.
While creating a label, should I select 'commercial' for Customs Info? Also, if yes, any thoughts on what to put in?
- a completed commercial invoice in order to allow parcels to pass through customs authorities (this will be produced as part of the FedEx online shipping label).
Thanks in advance!