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PRTD online application via PR portal

shail1234

Full Member
Mar 2, 2021
30
1
Category........
PNP
NOC Code......
2232
App. Filed.......
25-01-2021
Just saw this is possible on my PR portal so I applied and uploaded everything they asked. Received no email confirmation from ircc. Anyone applied using this new online application via our portal?

Hi
Need help
Hi
I am stuck up in india due to lost of my wallet which contains PR card
Started applying online but form 5444e on second page gives error "your changes cannot be saved please try again later"
Have you met such error
 

shail1234

Full Member
Mar 2, 2021
30
1
Category........
PNP
NOC Code......
2232
App. Filed.......
25-01-2021
Hi
Need help
Hi
I am stuck up in india due to lost of my wallet which contains PR card
Started applying online but form 5444e on second page gives error "your changes cannot be saved please try again later"
Have you met such error
Hey Brother many many thanks to you, I taken your clue resolve the query and able to submit the application. May gog baless you and your family. Thanks again
 
  • Like
Reactions: MWH

MWH

Member
May 12, 2018
19
2
Hey Brother many many thanks to you, I taken your clue resolve the query and able to submit the application. May gog baless you and your family. Thanks again
You are welcome. Do keep posted any updates regarding the application.
 

shail1234

Full Member
Mar 2, 2021
30
1
Category........
PNP
NOC Code......
2232
App. Filed.......
25-01-2021
Hi everyone, I just received my passport back with my PRTD inside so thought I'd share my experience in case it can help anyone here :)

My PR card expired before I had to travel to France (medical emergency in my family) and I had applied for a new PR card but it did not arrive in time. I ended up having to ask for a PRTD. Here's the timeline for how it went for me, knowing that I am in France. Process might be slightly different depending on the country you are in (especially where you need to send your passport when asked by IRCC - VFS or the Embassy).

Oct 31st - PRTD application submitted using the online portal
Nov 7th - IRCC email asking me to send my passport to VFS to finalize the application
Nov 09th - passport sent to VFS Paris via overnight courier
Nov 10th - VFS Paris confirmed receipt of my passport and called me to pay for their own processing fees by credit card (those fees are different from the ones you have to pay when you submit the application on the portal).
Nov 11th - message from VFS confirming that the passport had been sent to IRCC and my application was being processed
Nov 14th - message from VFS indicating that my application had been processed and was in transit from IRCC to VFS
Nov 15th - message from VFS indicating that the passport has been sent back to my address
Nov 16th (morning) - I received my passport with the PRTD inside and booked my flight back to Vancouver!

Overall, the process was quite smooth and fast. Also as an added bonus - I did not specifically ask for it - I got a PRTD with multiple entries meaning I'll be able to travel before I get my new PR card in the mail. Always nice :)

A couple things to note:

- On Nov 4th, status of my application online was "submitted" but there was a note in the "return reason" box "payment is missing" that made me freak out so I ended up sending an email to IRCC with the PDF showing that I had paid the PRTD fees just in case.
I think the portal still has a bunch of bugs they need to iron out because as of today, status of my application on the portal is still the same and yet I have the PRTD in my passport so all is well :)

Bottom line, don't get discouraged if you see that message on the portal, it does not necessarily reflect the real status of your application.

- as I was applying after my card had expired, I decided to add as many documents as possible to show that I had met the "residency obligation". I was well within the number of days of presence required but also wanted to be on the safe side so I uploaded bank statements, BC Hydro bills, Virgin mobile bills, BC driver's license, my previous PR card as well as proof of my car insurance and a couple T4s. Not saying you need to give them all that but it does not hurt to provide more than less and if you need to upload more documents, you can always do so under the "other" category.

If you have any other questions regarding that process, let me know. Happy to help if I can :)
Hi, Can you please share the email id to which you have sent the PRTD fees pdf
 

shail1234

Full Member
Mar 2, 2021
30
1
Category........
PNP
NOC Code......
2232
App. Filed.......
25-01-2021
Hi,
I'm gonna be applying for a PRTD on the Online Portal very soon. I'm getting my documents in order in advance. I don't see an option to submit a photograph on the portal. I went through the checklist and it doesn't mention anything about photos.
I was wondering are we required to submit photographs when we send our passport to IRCC? or at any time during PRTD application process?

Thanks
Hello Rajesh, Have you submitted your application? I submitted my one on 23 Nov 2022. No luck still ...
Can you please share your time lines
 

shail1234

Full Member
Mar 2, 2021
30
1
Category........
PNP
NOC Code......
2232
App. Filed.......
25-01-2021
I already applied online on Nov 15th and haven’t been answered still. But I forgot to put my T4. Can I apply the second time due to I couldn’t enter my old application
Hello, Any update on your application? Can you please share your timelines?
I submitted my one on 23 Nov 2022. No luck still ...
 

shail1234

Full Member
Mar 2, 2021
30
1
Category........
PNP
NOC Code......
2232
App. Filed.......
25-01-2021
I lost my passport and PR card then I applied for PRTD through portal. I wasn't able to attach all pages of lost passport just the bio page. Didn't receive any update.
I explained everything,do you think it might create problem?
Hi,
Can you please share your timelines for the PRTD application submitted?
I submitted mine on the 23 Nov morning time of Canada. There is no update it just shows submitted
 

MWH

Member
May 12, 2018
19
2
Hi,
Can you please share your timelines for the PRTD application submitted?
I submitted mine on the 23 Nov morning time of Canada. There is no update it just shows submitted
I got passport request in two weeks.
I think just wait for atleast two weeks
 

rajeshb220591

Star Member
Aug 4, 2013
136
11
Category........
CEC
Visa Office......
Ottawa
App. Filed.......
06-05-2017
I got passport request in two weeks.
I think just wait for atleast two weeks
Hi,
How much time are we given after approval to submit our passport?
Thanks
 

shail1234

Full Member
Mar 2, 2021
30
1
Category........
PNP
NOC Code......
2232
App. Filed.......
25-01-2021
Hi all
with God grace got my Passport request and booked an appointment with VFS
 

zainali89

Star Member
Oct 12, 2012
63
9
Hello all,
Trying to apply PRTD. I have completed the form IM5444 (says ready to submit), I have attached checklist IM5644 (says ready to submit), all attached documents (says ready to submit), proof of payment is attached (says ready to submit), declaration (says ready to submit). But "Submit your application" isn't green ?
What am I doing wrong ?
Please help!!
 

ski

Hero Member
Nov 20, 2013
341
62
Hello all,

My wife had applied for PRTD from online portal on 3rd December 2022. We are located in Germany. Today we got an email from Permanent-Resident-Card@cic.gc.ca that they need scanned copies of all pages of passport. But the email says:

The above information/documents must be received in our office within 15 days from the date of this letter. Failure to do so could result in the refusal of your application and loss of permanent resident status. Please quote your complete application number on your correspondence and address your correspondence to the Embassy, High commission or Consulate processing your application.

Should we respond to the email or should we write a separate email to the Canadian embassy in Germany? Anyone else got a similar email?