My parents applied for Visitor Visa Online from India for Canada on 18th May 2018 but still have not received any update yet. They want to meet my elder brother who has a study visa and is currently studying there. The average processing time of 28 days is already exceeded. Can someone please tell why there has not been any progress in this regard? My dad and mom both are government employees so why are they hesitating in giving the Visa? Whom should I contact for quick redressal of the concern as its already 45 days since the date of applying for Visa? Here is the status that I have been seeing everyday with no change at all: Details about your application status When we get your application, there are a series of steps it may go through before we make a decision. Use the following table to find out the current status of each application step. Application/profile details Application step Current status Help Review of eligibility We are reviewing whether you meet the eligibility requirements. - Review of eligibility Review of medical results You do not need a medical exam. We will send you a message if this changes. Help - Review of medical results Review of additional documents We do not need additional documents. Help - Review of additional documents Interview You do not need an interview. We will send you a message if this changes. Help - Interview Biometrics We do not need your fingerprints. We will send you a message if this changes. Help - Biometrics Background check Not applicable. Help - Background check Final decision Your application is in progress. We will send you a message once the final decision has been made.