+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
My timeline (VO Sydney)

1st mail: 10/29/21 (answered same day)
2nd mail: 11/01/21 (pr portal login)

photo/address update portal: 11/01/21

eCOPR - no

until now photos/address in review
 
Hi @All ,i got first email and replied on same day but after that it's been 6 days and i haven't got login credentials. Is there something i can do to follow-up. I noticed most people got their login credentials in a day or two. Anyone in same boat?

VO: Etobicoke
 
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Hi @All ,i got first email and replied on same day but after that it's been 6 days and i haven't got login credentials. Is there something i can do to follow-up. I noticed most people got their login credentials in a day or two. Anyone in same boat?

VO: Etobicoke


You should reply to the email with details multiple times unitl you get the credentials.
One small trick you can try ( it worked for few), Try sending the reply early hours (i.e. between 8 AM - 8:30 AM) and wait until evening. If you dont get it then send it around (3:30 PM to 4:00 PM).

Good Luck.
 
Hey guys once you get portal request how long in timeframe to get from portal request email to ecopr plz
 
Hi @All ,i got first email and replied on same day but after that it's been 6 days and i haven't got login credentials. Is there something i can do to follow-up. I noticed most people got their login credentials in a day or two. Anyone in same boat?

VO: Etobicoke
I got credentials in 10 min but waiting for Copr it's one week now
 
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Hello All, I got the email confirmation 29Oct. Sent reply 30Oct but I haven't received my portal credentials till now. Is it okay to resend the email? I have 2 outland dependents they got PPRs and submitted passports already to VFS, could that be a reason of delay?
 
Hi @All ,i got first email and replied on same day but after that it's been 6 days and i haven't got login credentials. Is there something i can do to follow-up. I noticed most people got their login credentials in a day or two. Anyone in same boat?

VO: Etobicoke
Received first email Oct 21
Replied same day
Still waiting for credentials
Vo: Etobicoke
 
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You should reply to the email with details multiple times unitl you get the credentials.
One small trick you can try ( it worked for few), Try sending the reply early hours (i.e. between 8 AM - 8:30 AM) and wait until evening. If you dont get it then send it around (3:30 PM to 4:00 PM).

Good Luck.
thank you ,will try
 
i think it's the Etobicoke staff who is not checking promptly :(
I dont know what’s their process on checking email…!
Those who received first email on november received their Copr and I am still waiting for credentials..
I did sent almost 8 plus emails but no response yet…!
 
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