ABserver-CA
Full Member
- Jan 25, 2025
- 31
- 27
- Category........
- CEC
- App. Filed.......
- 06-09-2024
- AOR Received.
- 06-09-2024
- Med's Done....
- 19-11-2024
That is really strange, because there should have also been the the email (to you, as primary applicant) with the new credentials. How did you manage to sign-in if you did not get the temporary password from the P2 mail? Because the "new case" email does not have the temporary password (at least my dependents' emails did not).This is the heading on my dependants P2 email - "PR Portal (PR confirmation) - New Case Created Under Your Account"
I spoke with a live agent and she confirmed receipt of my P1 email and also confirmed all my contact details. She did not provide insights into the account and next steps but she stated that they have everything they require. Im just not sure why the delay and if anyone else is experiencing the same timeline.
In any case, it sound like when you sign in, you are not seeing your own case details. So I would suggest that you raise a webform (or email to the P1 address) telling them that your case is not linked to the portal, so you have been unable to make the declaration of presence and upload your picture, and ask them to re-generate the link.
