+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Here's my timeline, good luck everyone, hopefully, you'll get yours soon too.

AOR - 6 June 2021
Medical - 5 July 2021
Biometrics - 6 July 2021
Portal Email - 19 July 2019 (Replied same day)
Photo/Declaration: 19 July 2019 Same Day
COPR - Dec 13
 
Hey brother Make sure when you send email you write the file number:

subject: IRCC Permanent Residence Confirmation Portal – (File Number)

make sure you fill all you’re information
And send in the morning ones and maybe around 10/11 am again one you will get reply i had same problem


Good morning Sir/Madam

Hope you are doing well!

I have received an email to provide further information for the PR Confirmation portal. Please find the attached information as requested. Please let me know if you need any further information from my end.

 Name:
 UCI:
 Email: (one for the whole family) :
 Original entry date:
 Date of last time you entered Canada:
 Location where you last entered:
 Are you currently inside Canada:
 If you are not inside Canada, when is your expected return date: N/A

Thank You
Thank you. I finally got my portal credentials yesterday.
 
Hi Did you get any reply?
Yes I got the reply yesterday with credentials. I sent another email with details and today I uploaded photos, now it is under review.
Just copy this format>>

subject: IRCC Permanent Residence Confirmation Portal – (File Number)

Good morning Sir/Madam

Hope you are doing well!

I have received an email to provide further information for the PR Confirmation portal. Please find the attached information as requested. Please let me know if you need any further information from my end.

 Name:
 UCI:
 Email: (one for the whole family) :
 Original entry date:
 Date of last time you entered Canada:
 Location where you last entered:
 Are you currently inside Canada:
 If you are not inside Canada, when is your expected return date: N/A

Thank You

This worked for me for some reason. I guess the system generate the login for us, so simply do not edit anything that you copied from the PDF IRCC sent you for information. Last time I deleted the boxes in front of each line. that might be the reason I didn't get it.
 
Yes I got the reply yesterday with credentials. I sent another email with details and today I uploaded photos, now it is under review.
Just copy this format>>

subject: IRCC Permanent Residence Confirmation Portal – (File Number)

Good morning Sir/Madam

Hope you are doing well!

I have received an email to provide further information for the PR Confirmation portal. Please find the attached information as requested. Please let me know if you need any further information from my end.

 Name:
 UCI:
 Email: (one for the whole family) :
 Original entry date:
 Date of last time you entered Canada:
 Location where you last entered:
 Are you currently inside Canada:
 If you are not inside Canada, when is your expected return date: N/A

Thank You

This worked for me for some reason. I guess the system generate the login for us, so simply do not edit anything that you copied from the PDF IRCC sent you for information. Last time I deleted the boxes in front of each line. that might be the reason I didn't get it.
Congrats. Thank you for the reply. I have mailed again yesterday. hoping to get it soon
 
Does anyone know how long it took you to get your PR card from Calgary IRCC after getting your ecopr? Thanks.
 
For anyone with the pixel issue on the PR portal - I submitted a photo from London Drugs that matched the requirements but the portal flagged it as incorrect pixel size. Received my PR card without any problems. Might not work for everyone but if you’re very confident your photo matches the requirements, you might be fine too!


Yes, I have the same issue but I don't know what to do. :(

So, I visited a professional photographer and show them the requirements and he adjusts the pixel size which is mentioned on the IRCC website. But when I submit the photo again it says the photo is too dark. I explain the issue to my photographer and he told me that "I fulfill all requirements" please submit your photo maybe it's a system error.

Got an email on December 7 and I submitted my photo on next day. (I tried my best to fix the photo issue).

Since then no update it's been a week still I am waiting for my photo approval and eCOPR. :(

I hope I can get it soon.