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I called IRCC today and the agent was really rude, which made everything more frustrating. She said she couldn’t find my application and that they’re currently processing October 14 files. I’m confused because someone here who applied on October 20 already has their status marked as completed. Any advice? I honestly don’t want to call IRCC again.
Sorry to hear about this. I can understand your frustration. Your purpose in contacting customer service is to get updates on your application and to keep your file active and visible. For this reason, continue calling politely each week and keep submitting webforms regularly.

Try to avoid harsh arguments, because the call centre and webform teams have limited access and limited authority.
 
I called IRCC today and the agent was really rude, which made everything more frustrating. She said she couldn’t find my application and that they’re currently processing October 14 files. I’m confused because someone here who applied on October 20 already has their status marked as completed. Any advice? I honestly don’t want to call IRCC again.
I know it is frustrating dealing with IRCC agent these days. I also, don't prefer calling them but we don't have much options. Try submitting Webforms and call IRCC (may be some good human pick up your call).

I applied for renewal on 20th Oct and was able to link the application to tracker on 25th Nov. So far no update on the Tracker. I will also call next week to check the status.

I hope you will get an update soon.
 
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I applied on Oct 6, PR portal still showing application status submitted, i sent webform and got response that my card was dispatched starting of Nov. i linked my card application with IRCC portal it shows dispatched but i haven’t received it yet
More than three weeks have passed since the beginning of November. PR cards are sent through Canada Post letter-mail, which unfortunately does not include any tracking number. The call centre and webform teams will not be able to provide you with a tracking number, and Canada Post also cannot help without one — even if you provide your ID, name, or address.

Normally, letter-mail should arrive within a minimum of 4 and a maximum of 10 business days. You should contact IRCC again through call centre and webform to reconfirm the exact mailing date and your mailing address. You may also register a complaint. Please ensure that you have checked all household mail properly.

After 6 weeks, IRCC will allow you to submit a solemn declaration form. Once processed, they will issue a new card and send it to your address again, or they may ask you to collect it from the nearest office.
 
Did you get your PR card?
I applied online on 18th. The IRCC portal says submitted. The view is grayed out too.
I am not able to link my application and no status yet.
I submitted a webform and they said they have not received my application. Not sure what to do
Guys I was able to link my application and I saw that my Card has been dispatched yesterday
 
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I applied October 21. Tried to check in Client application tool, and Link to my IRCC account but nothing shows up. I was wondering what happened on my application :(


I called IRCC today and the agent was really rude, which made everything more frustrating. She said she couldn’t find my application and that they’re currently processing October 14 files. I’m confused because someone here who applied on October 20 already has their status marked as completed. Any advice? I honestly don’t want to call IRCC again.


IRCC's information about how PR card applications are processed could be more informative, but it appears the call centre agent clearly said they are not yet processing applications made after October 14, and you applied October 21. No reason to be confused: your application has not been opened by a person, yet, no AOR yet, no application on file until that happens.

Most applications, by the way, benefit from automated processing. Current "processing" time reflects this, lately hovering around four to five weeks. Even though an IRCC official (processing agent or officer) may review many or most of those applications benefitting from automated processing, that is a different procedure, the official reviewing an automated decision in contrast to applications which do not meet the criteria for automated processing (as determined by machine, not a person), which go into the queue to be opened and processed by a human. It is good news, actually, that this is only taking six to seven weeks these days (based on your report they are working on applications submitted October 14), compared to the nine to ten weeks it often is (though this can go longer).

No sign anything is off track so far.

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IRCC's information about how PR card applications are processed could be more informative, but it appears the call centre agent clearly said they are not yet processing applications made after October 14, and you applied October 21. No reason to be confused: your application has not been opened by a person, yet, no AOR yet, no application on file until that happens.

Most applications, by the way, benefit from automated processing. Current "processing" time reflects this, lately hovering around four to five weeks. Even though an IRCC official (processing agent or officer) may review many or most of those applications benefitting from automated processing, that is a different procedure, the official reviewing an automated decision in contrast to applications which do not meet the criteria for automated processing (as determined by machine, not a person), which go into the queue to be opened and processed by a human. It is good news, actually, that this is only taking six to seven weeks these days (based on your report they are working on applications submitted October 14), compared to the nine to ten weeks it often is (though this can go longer).

No sign anything is off track so far.

.
Hi I applied on 18th and mine was processed two says back. When I called on Friday last week they said my application is not yet processed.
You will get yours soon.
You can check other was using dev tool for the pr portal where you submitted application
You if status ID show 20 its processing
 
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Thank you so much all for advices. I will just wait for now and will try to stay clam. Hoping that before my flight on February it will just appear in the mail.
 
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Thank you so much all for advices. I will just wait for now and will try to stay clam. Hoping that before my flight on February it will just appear in the mail.
This is a very good decision and a sensible strategy. You still have plenty of time before your flight, and if there are no technical issues or system glitches in your application, you should receive your PR card before your departure. Try to stay calm, and avoid calling the call centre in moments of frustration, as their access to the system is quite limited. Acting in the heat of the moment may work against your application, so patience is in your best interest.

However, continue submitting webforms weekly with patience and respect, so your application remains active and highlighted. I sincerely hope you receive your PR card soon, and I wish you the very best for your travel.
 
I called IRCC today and the agent was really rude, which made everything more frustrating. She said she couldn’t find my application and that they’re currently processing October 14 files. I’m confused because someone here who applied on October 20 already has their status marked as completed. Any advice? I honestly don’t want to call IRCC again.
I had applied on 29th October and able to link the application on 12th Nov. The application got approved on 18th Nov and still waiting for the card to deliver. Not sure how the agent said that they are processing Oct 14th files. :(
I submitted my other family members applications on 11-Nov and not able to link the applications.
 
I had applied on 29th October and able to link the application on 12th Nov. The application got approved on 18th Nov and still waiting for the card to deliver. Not sure how the agent said that they are processing Oct 14th files. :(
I submitted my other family members applications on 11-Nov and not able to link the applications.

Your application appears to have met (and almost certainly did meet) the criteria for automated processing.

In contrast, it appears (and is highly likely) the application made by TinyHumanCA did not meet the criteria for automated processing.

Main difference is that for applications that do not meet the automated processing criteria, they are not "in process" until an IRCC official, a human, opens the file. (Does not mean there is a problem, just that there is some element in the application the machine is not designed to process, not yet anyway; most of these applications are likely to be approved soon after being opened, albeit some will be highly complex and take longer.)

For applications that do not meet automated processing criteria, the date a human opens the file will establish:
-- the AOR date​
-- the date a file for the application is opened in GCMS​
-- the date processing (as defined by IRCC practice) begins​
-- the date after which a call centre agent will be able to see the application file in GCMS​
-- the date after which an applicant should be able to "link" the application (emphasis on should since anecdotal reporting suggests quite a lot of unevenness in when applications can be linked).​

Again, most of these are likely to be approved soon after being opened (once they are "in process").

As of the day that @TinyHumanCA communicated with the IRCC call centre, applications made after October 14 were still in the queue of applications waiting to be opened (by a human) for these types of applications (those not meeting automated processing criteria).

Given the currently posted processing times by IRCC it is clear that most PR card applications, at least currently, do meet the criteria for automated processing, so most PRs applying for a PR card are likely to have their applications approved within four to five weeks (pursuant to processing times posted for recent months). It is worth noting that a year ago, before the posted processing times indicated most applications were benefitting from automated processing, here in this forum there were numerous anecdotal reports of near immediate approval (indicating not just automated processing but an automated decision approving the application); later, early this year the posted processing times abruptly dropped, as I discussed in a topic titled "Automated Decision-Making -- "Advanced Analytics" -- and AI, yeah that AI, so maybe some GOTCHA" this past March:

. . . over the course of the last year we have seen the positive impact of automated decision-making on PR card applications, which has culminated recently in the abrupt drop in processing times, virtually overnight falling from two months plus (itself way faster than the four to six months it has often been over the years) to around a couple weeks, currently just 11 days. Great news for some; at the least good news for many, if not most.

But not all PRs needing a new PR card will enjoy near immediate approval. There are some real questions looming, like . . .

For PR card applications, IRCC has not publicized the automated processing procedure much, so we do not know many details beyond what is most likely similar to the automated processing structure IRCC has publicized in regards to other types of applications (some of this goes back five or six years now to published details about early projects implementing automated processing, which even included automated decision-making allowing some applications to be approved with no human assessment or review). But the transition from near immediate and less than two week approvals (posted processing times actually dropped to less than two weeks early this year), to the four to five week processing times seen over recent months, strongly suggest there is a human review procedure in the automated processing of PR cards. Still, even with that, this is nearly half the processing time of the fastest times for applications that do not meet the criteria for automated processing.

In any event, there is a far more in-depth discussion about automated processing in the topic titled "Automated Decision-Making -- "Advanced Analytics" -- and AI, yeah that AI, so maybe some GOTCHA"
 
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Your application appears to have met (and almost certainly did meet) the criteria for automated processing.

In contrast, it appears (and is highly likely) the application made by TinyHumanCA did not meet the criteria for automated processing.

Main difference is that for applications that do not meet the automated processing criteria, they are not "in process" until an IRCC official, a human, opens the file. (Does not mean there is a problem, just that there is some element in the application the machine is not designed to process, not yet anyway; most of these applications are likely to be approved soon after being opened, albeit some will be highly complex and take longer.)

For applications that do not meet automated processing criteria, the date a human opens the file will establish:
-- the AOR date​
-- the date a file for the application is opened in GCMS​
-- the date processing (as defined by IRCC practice) begins​
-- the date after which a call centre agent will be able to see the application file in GCMS​
-- the date after which an applicant should be able to "link" the application (emphasis on should since anecdotal reporting suggests quite a lot of unevenness in when applications can be linked).​

Again, most of these are likely to be approved soon after being opened (once they are "in process").

As of the day that @TinyHumanCA communicated with the IRCC call centre, applications made after October 14 were still in the queue of applications waiting to be opened (by a human) for these types of applications (those not meeting automated processing criteria).

Given the currently posted processing times by IRCC it is clear that most PR card applications, at least currently, do meet the criteria for automated processing, so most PRs applying for a PR card are likely to have their applications approved within four to five weeks (pursuant to processing times posted for recent months). It is worth noting that a year ago, before the posted processing times indicated most applications were benefitting from automated processing, here in this forum there were numerous anecdotal reports of near immediate approval (indicating not just automated processing but an automated decision approving the application); later, early this year the posted processing times abruptly dropped, as I discussed in a topic titled "Automated Decision-Making -- "Advanced Analytics" -- and AI, yeah that AI, so maybe some GOTCHA" this past March:



For PR card applications, IRCC has not publicized the automated processing procedure much, so we do not know many details beyond what is most likely similar to the automated processing structure IRCC has publicized in regards to other types of applications (some of this goes back five or six years now to published details about early projects implementing automated processing, which even included automated decision-making allowing some applications to be approved with no human assessment or review). But the transition from near immediate and less than two week approvals (posted processing times actually dropped to less than two weeks early this year), to the four to five week processing times seen over recent months, strongly suggest there is a human review procedure in the automated processing of PR cards. Still, even with that, this is nearly half the processing time of the fastest times for applications that do not meet the criteria for automated processing.

In any event, there is a far more in-depth discussion about automated processing in the topic titled "Automated Decision-Making -- "Advanced Analytics" -- and AI, yeah that AI, so maybe some GOTCHA"
Thanks a lot for detailed explanation