The first method is to regularly check your application status through the online portal.
The second method is to use the Client Application Status Tool with your application number, unique ID, PR card number, or payment receipt. The third method is to link your existing application through your IRCC Secure Account, which requires your application number. The fourth method is to contact the call centre for updates. The fifth method is to submit a webform for follow-up and clarification.
In your case, the fourth and fifth methods may be the most helpful.
In my experience, even after the application was submitted, started processing, and the PR card was issued and delivered, no updates ever showed on the online portal, the Client Application Status Tool, or the IRCC Secure Account. This is simply a system glitch, and many people have faced—and are still facing—the same issue
You should keep calling the call centre once a week and also submit a webform every week. This will help if there is any system glitch, so it can be fixed on time. If any document is missing or incomplete, you will be informed early, which can save you time and delay.
If there are no pending matters in your case, avoid staying silent or inactive. Continue to follow up through weekly webforms and call centre calls, so your application remains active and visible in the system, helping you save time