I applied for my extension on June 28th 2026 and my json was updated on Aug 5th with photo issue.
},
"rejectionReasons": [
{
"id": 47,
"rejectionReasonEn": "Other",
"rejectionReasonFr": "Autre",
"documentTypeId": null,
"createdAt": "2026-08-05 12:52:30.113658",
"updatedAt": "2026-08-05 12:52:30.113658",
"phaseId": 3,
"rejectionDetails": "Your photos do not meet the specifications (poor image quality) – please review Guide IMM5445."
}
I took the photo from staples and uploaded the digital copy only. I saw a couple of people had similar issue. did u guys get any update after that? did you guys act upon it?
