That I will call a "BLUNDER" not a miss or Error. In official Documentation of this importance where all communication goes through the Governmental Post/mails, no one is allowed to Miss this..
PR Card Renewal June 2026
- Thread starter zestylaw
- Start date
agreed. At this point I don't know what I should do. GC key since July 9 shows that application is in process. It has been 54 days since submissionThat I will call a "BLUNDER" not a miss or Error. In official Documentation of this importance where all communication goes through the Governmental Post/mails, no one is allowed to Miss this..
I hear you. I know this frustration when we have high hopes of feedback especially reading the progress of others.
Do not worry, as based on your time line I am hoping BEFORE next Friday (21st of August) you will have your cards (based on all the year long experience I have got). Good luck and hoping for the best for you.
Thank you for your response.
Yes i see similar trend based on people updated in the group. only thing trying to find at what point application status changed to Approved in GC account.
My application was with lot of trips and just met the 2 years criteria (1050 days outside in last 5 years), so little bit worry as i still see inprogress state.
I applied for my extension on June 28th 2026 and my json was updated on Aug 5th with photo issue.
},
"rejectionReasons": [
{
"id": 47,
"rejectionReasonEn": "Other",
"rejectionReasonFr": "Autre",
"documentTypeId": null,
"createdAt": "2026-08-05 12:52:30.113658",
"updatedAt": "2026-08-05 12:52:30.113658",
"phaseId": 3,
"rejectionDetails": "Your photos do not meet the specifications (poor image quality) – please review Guide IMM5445."
}
I took the photo from staples and uploaded the digital copy only. I saw a couple of people had similar issue. did u guys get any update after that? did you guys act upon it?
},
"rejectionReasons": [
{
"id": 47,
"rejectionReasonEn": "Other",
"rejectionReasonFr": "Autre",
"documentTypeId": null,
"createdAt": "2026-08-05 12:52:30.113658",
"updatedAt": "2026-08-05 12:52:30.113658",
"phaseId": 3,
"rejectionDetails": "Your photos do not meet the specifications (poor image quality) – please review Guide IMM5445."
}
I took the photo from staples and uploaded the digital copy only. I saw a couple of people had similar issue. did u guys get any update after that? did you guys act upon it?
I did that twice but I don’t receive the callback and then I decided to wait but funny thing is the call was disconnected on its own while I was waiting for 40 plus minutes.
But do agents know anything different from what we are seeing on our GC key accounts or the portal? This is such a broken system.
Do I need to? I became a PR in 2021 through CEC. So why my renewal application taking so long? I don’t get it. I thought it was a straightforward process.
When I called, the agent was able to tell me my card had been shipped.
FYI, on my portal my applicaiton still shows as submitted, JSON "20" and I was never able to link my application.
So I guess they do see updates that may not have shown on our end yet.
They supposedly are also able to tell you what "batch" (what date - e.g. applications form June 1st) are currently being processed.
Hi,
I was able to talk to an agent and he wasn’t helpful at all. Every question I asked, he replied I have no answer to it. Just that my application was still being processed. I did ask him which month’s applications are being processed- same answer he doesn’t know. He kept saying the applications are case by case.
I guess I ll call again.
Hey LondonBoy - was your card sent? My hunch is that we submitted around the same time (June 19)
Hmm, that's strange. I'd try calling a few more times - some agents are more helpful than others, but it's true they have limited information
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