IMO they aren't withholding anything. IMO they are still trying to get their sh*t together and figure out how all of this is going to work.I'm honestly more frustrated with IRCC than usual. I understand they're trying to avoid the crazy traffic coming into the site on May 6th, but if there plan is to withhold information from us, it's the dumbest strategy. If people knew what documents they needed and if they are eligible or not then they would either do what needs to be done before May 6th or just not waste their time or money.
I've already paid for it but now they're saying "most online applications must not be paid in advance." Some of us in the immigrant community are not rich. I can scrape together the money again to pay at the time of submission, but the stress and the hassle must have a payoff.
For the fee payments, my guess is that it never occurred to them that people would prepay. So that's why they are only communicating out now that people should not prepay. That's the gamble applicants take with moving ahead with a step like this before the full details are published. Applicants who prepaid may be fine. Or they may have to pay a second time and then request a refund of the first payment. Impossible for any of us to say at this point.