I see! And considering your IELTS score, even if they dropped your work experience to 2 years, you would be still getting 13 points under this criteria. The points difference between the application and agent's review would be 12 points only. You would still have a total of 460 CRS points, more than the 459 required by the draw.
It could be education criteria like you said, but then I believe it would appear somewhere in the report, which leads us back to work experience.
I hope this is just a mistake of calculation on their part and that it can be solved soon.
Hmmm wait. I forgot to mention my work experience is totally foreign. I'm supposed to claim 50 points for 3 yrs experience with my IELTS score, correct?