Also the agent over the phone sent an internal email of Friday to them to close the file. Says it happens sometimes and they just forget to close it. Let me just keep the hopes up for now. Nothing surprises me with IRCC anymore.
Citizenship Certificate After Oath
- Thread starter thesonicbro
- Start date
Also the agent over the phone sent an internal email of Friday to them to close the file. Says it happens sometimes and they just forget to close it. Let me just keep the hopes up for now. Nothing surprises me with IRCC anymore.
IRCC makes everything so confusing and complicated every time. I just called the Contact Centre now and the information I got was contradictory to say the least. (Keep in mind I had called last week and was told that my certificate was mailed out on the 25th of January {day of Oath})
So today, the agent I spoke with first ‘confirmed’ that my certificate was mailed out on the 25th, and then a few seconds later said to hold on that she wanted to check a few more things. She came back and apologized for the ‘misinformation’ and said my certificate was actually just mailed out today from the Vancouver office and that she can access and see all the notes from the office that it has been sent through Canada Post.
She mentioned that even though I’m a Calgary applicant, the person I cut my PR card in front of was in SK and the Oath was taken in the presence of an MB judge. But that she’s got no explanation as to why Vancouver was the office that sent out the certificate, and advised me to wait 5-7 business days.
So today, the agent I spoke with first ‘confirmed’ that my certificate was mailed out on the 25th, and then a few seconds later said to hold on that she wanted to check a few more things. She came back and apologized for the ‘misinformation’ and said my certificate was actually just mailed out today from the Vancouver office and that she can access and see all the notes from the office that it has been sent through Canada Post.
She mentioned that even though I’m a Calgary applicant, the person I cut my PR card in front of was in SK and the Oath was taken in the presence of an MB judge. But that she’s got no explanation as to why Vancouver was the office that sent out the certificate, and advised me to wait 5-7 business days.
I don't think that's always the case. I received my certificates a month ago but the tracker is still showing "In-Progress" as of today.. And I have another bigger problem lolThe certificate is NOT mailed until the file is closed. The file isn't closed until the mailing office has inspected the certificate for correctness and closed the file.
I don't understand why the dishonesty from IRCC Edmonton office.
I just read the ongoing issue you’re having with these people, damn. I salute your patience and resolve, I would’ve lost my s### long time ago
Wow @Dhaka2014 That is seriously messed up.
You can contact the Call Centre. I'm on the phone with them now.
Put in your UCI number followed by #. Select 1 if you entered it correctly. Then select 1,1,4,1,1. Ignore any reference to Afghanistan, just wait the message out and you'll get options to select from. If it says they're too busy, just hang up and call back. It may take several tries.
Good luck!
You can contact the Call Centre. I'm on the phone with them now.
Put in your UCI number followed by #. Select 1 if you entered it correctly. Then select 1,1,4,1,1. Ignore any reference to Afghanistan, just wait the message out and you'll get options to select from. If it says they're too busy, just hang up and call back. It may take several tries.
Good luck!
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Update: Called the Call Centre. Only 8 tries today to get through to someone. Like @Brinsty the agent said they would send an immediate urgent email to Edmonton office, requesting they close the application. She agreed that until you close the application, your certificate numbers aren't in the system and cannot be confirmed.
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Thanks very helpful man.. Thank you.. I just tried and it says office is closed.. I will start this tomorrow morning.Wow @Dhaka2014 That is seriously messed up.
You can contact the Call Centre. I'm on the phone with them now.
Put in your UCI number followed by #. Select 1 if you entered it correctly. Then select 1,1,4,1,1. Ignore any reference to Afghanistan, just wait the message out and you'll get options to select from. If it says they're too busy, just hang up and call back. It may take several tries.
Good luck!
The mental stress I am having in the last 3 months (from oath to now) is more than I have had in last the 2.5 years (from citizenship application to oath).I just read the ongoing issue you’re having with these people, damn. I salute your patience and resolve, I would’ve lost my s### long time ago
I believe in God and I am sure the person responsible for this will feel the pain someday.
Even the "Passports Canada" lady who called me today asked me to reach out to my MP (when I told her if she has any better idea how to reach IRCC) as MPs have backdoor access to push IRCC or get info. She said it happens sometimes when the person apply for passport within 1-2 days of oath. For me, I applied 3 .5 months after oath.
Even ServiceCanada knows how terrible is IRCC.
Even ServiceCanada knows how terrible is IRCC.
same situation here. Oath on Jan 22nd. Waiting for the certificate to apply for passport. Mississauga office.Oath on 19 January
Closed and complete on 20 January
Still no certificate