+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Waiting for PR Card after landing - add your case here

chris8890

Full Member
May 2, 2018
27
4
Hi All ,

Please advise, I did my soft landing in Oct 2018 and came back to USA in Nov 2018. I gave my Friend's Canada address for PR Cards.

I received a letter from CIC that they rejected my photo and asked me to send a new photo.


My Question :

1. Can I send the new photo directly from US to CIC? Or should I send it to my frined in Canada and ask him to send to CIC?

2. On the back side of the photo it should have Date, name and address of Photogroph studio - Will it be an issue ? Will CIC thinks that the Candidate is out of Canada ?


Please guide
Please find the answers below
1. Yes indeed you can send and you should send photos directly to CIC.
2. You must put the information asked which is date, birth date, name and address of photo studio, and it must be the USA studio as you are in US, CIC do not have any problem with that.
In short world, you are permanent residence of Canada and you can live outside Canada without any problem.
Advise: Please be careful about the mailing address, there are two addresses one is only for mail box (regular post, not tracking), Other address is for express or registered post. I used FedEx with signature delivery.
I hope this information is helpful.
 

rajanshah176

Full Member
Nov 30, 2017
35
0
Please find the answers below
1. Yes indeed you can send and you should send photos directly to CIC.
2. You must put the information asked which is date, birth date, name and address of photo studio, and it must be the USA studio as you are in US, CIC do not have any problem with that.
In short world, you are permanent residence of Canada and you can live outside Canada without any problem.
Advise: Please be careful about the mailing address, there are two addresses one is only for mail box (regular post, not tracking), Other address is for express or registered post. I used FedEx with signature delivery.
I hope this information is helpful.
Thank you! Very helpful.
 

notee

Star Member
Mar 17, 2014
83
36
Please find the answers below
1. Yes indeed you can send and you should send photos directly to CIC.
2. You must put the information asked which is date, birth date, name and address of photo studio, and it must be the USA studio as you are in US, CIC do not have any problem with that.
In short world, you are permanent residence of Canada and you can live outside Canada without any problem.
Advise: Please be careful about the mailing address, there are two addresses one is only for mail box (regular post, not tracking), Other address is for express or registered post. I used FedEx with signature delivery.
I hope this information is helpful.
hi, can you explain the part about addresses again? I received a letter from cic saying my photos were rejected. The address they provided was a PO Box, can i still send this with other couriers that are not canada post?
 

chris8890

Full Member
May 2, 2018
27
4
hi, can you explain the part about addresses again? I received a letter from cic saying my photos were rejected. The address they provided was a PO Box, can i still send this with other couriers that are not canada post?
They only send you the PO Box address that is part of their mistake, though I can also provide you the address but the right way to do things are as follows
1. Fill the form https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx and request them to provide you the address so you can use express shipping.
2. You can use any carrier, I personally used FedEx with signature delivery.
 

Nomenome

Star Member
Sep 9, 2017
57
8
Pls what number can I call to enquiry about PR card. Landed 6th Nov in ontario got email for photo request for my hubby. Got my PR card today but they didn't send my daughter's card.
 

andy1011

Star Member
Apr 23, 2017
71
23
hi Friends,
Landing itw: 17 July (Ottawa, CIC office)
Ghost update: i dont know I cant seem to be able to log in, whatever I use (including caps, no caps etc...).
I called CIC yesterday and they told me they were experiencing IT issues and they also couldnt check for me, it may or may not be fixed today, so I guess I ll just wait. I have a trip planned on Thursday next week so I hope it ll work out.

Best of luck to everyone!
Hi There,
Which # did you call CIC? Was it +1 613 944 4000? Tried calling them the whole day but could not get through.
 

andy1011

Star Member
Apr 23, 2017
71
23
Pls what number can I call to enquiry about PR card. Landed 6th Nov in ontario got email for photo request for my hubby. Got my PR card today but they didn't send my daughter's card.
Hi There,
Anybody feedback to you regarding the number to call CIC? Was it +1 613 944 4000? Tried calling them the whole day but could not get through.
 

andy1011

Star Member
Apr 23, 2017
71
23
In my case, I called them several times and if I selected English i waited 30mins + and my phone would just hang up... but once for the sake of it I chose French (I m French so there s that) and I could finally talk to someone after 20mins. But they were not terribly useful. They said the card was sent on Sep 4th according to their file but my profile has 2 addresses and he couldn't tell me to which of those addresses they sent it, they were still experiencing IT issues (that was Friday). One address is my home address, which I gave during the landing, the other is the address of the lawyer who helped me (company sponsor) but they havent received anything either.
The guy on the phone did say though that on average it takes 7-10days but it might be more... Will keep you posted when I eventually receive it (hopefully soon).

It s a bit frustrating to see everything on the cic site (PR card number, expiry date etc...) but not have the actual card itself.

Hi There,
Which # did you call CIC? Was it +1 613 944 4000? Tried calling them the whole day but could not get through. T__T
 

Pyar_farishta17

Star Member
Feb 27, 2018
59
9
32
Cape Town
Category........
FSW
NOC Code......
NOC 4062
App. Filed.......
24-01-2018
AOR Received.
24-01-2018
Hi Guys
Did short Landing on Nov 30th in Toronto and gave my friends address for the card. Left Canada 10 days later. Our Six weeks are due on Jan 14th but no word on card. I can’t even link card application on the online account. Should I start with an online inquiry. Any advise or suggestion will be much appreciated
 

steaky

VIP Member
Nov 11, 2008
14,298
1,628
Job Offer........
Pre-Assessed..
Hi Guys
Did short Landing on Nov 30th in Toronto and gave my friends address for the card. Left Canada 10 days later. Our Six weeks are due on Jan 14th but no word on card. I can’t even link card application on the online account. Should I start with an online inquiry. Any advise or suggestion will be much appreciated
Yes, send the webform. Best, phone them.
 

chris8890

Full Member
May 2, 2018
27
4
Here is my frustrating experience for long wait:
Did soft landing on Oct 4, 2018. Got photo rejected for two of the family members, send them the photos last month looks like these applications will be delayed at least 2 more months.
One of the family members photos were accepted, contacted multiple times after 6 weeks.
Got reply on my requested email at at end of Dec 2018 that application is approved.
Got reply on my another request on Jan 15 that they already mailed PR Card on Dec 12 and wait till Jan 25.
Today is Jan 22 still waiting....
Note: Do not waste your time trying to contact them via phone outside the Canada. Only way to contact then is Webform request.