Shabanoo
Star Member
- May 31, 2023
- 146
- 72
- Category........
- Other
- Visa Office......
- Whitehorse
- Job Offer........
- Yes
- AOR Received.
- 20-07-2022
- Med's Request
- 03/03/2023
- Med's Done....
- 16/03/2023
PLEASE HELP!
My permanent residence was approved on June 14 and they asked me to send an email with my personal information (Name, UCI, currently in Canada etc) to get my PR Portal Login Credentials. My mailbox was full at the time so I did not realize it was approved unitl July 14. I sent an email the same day with my personal information to ircc.clientportalprairies-prairiesclientportail.ircc@cic.gc.ca as indicated on the IRCC letter. I got an automatic reply saying that that email is not longer being monitored and will be decommissioned on [July 4, 2023].
I have sent multiple Web Forms explainig them the situation, I have search all the internet trying to find out what is the current active email, I have tried to call them multiple times but it always says there is no agent available and to try calling back later.
I don't know what to do next, can anyone tell me what is the current active email to send my personal information?
THANK YOU!
I found this in another forum:
Send email to each id separately
IRCC.ClientPortalOntario-OntarioClientPortail.IRCC@cic.gc.ca
ircc.clientportalprairies-prairiesclientportail.ircc@cic.gc.ca
IRCC.ClientPortalEast-EstClientPortail.IRCC@cic.gc.ca
IRCC.ClientPortal-PortailClient.IRCC@cic.gc.ca
Subject in email:
IRCC - Permanent Residence Portal (PR Confirmation) / Portail de résidence permanente d’IRCC (confirmation de la RP) E00xxxxxxx
Body of the email fill in this information below and send it in. Make sure you put the subject exactly as I did above for you. Only change the part at the end where it says E00xxxxxx to match your application number.
Name as it appears on your passport:
UCI:
Application #:
Personal email (one for the whole family):
Your eye colour:
Your height(please provide in cm):
Original entry date (YYYY/MM/DD):
Date of last time you entered Canada (YYYY/MM/DD):
Location of last entry (which Canadian border or Canadian airport):
Are you currently inside Canada (yes or no):
With all the tracker details, copr number and GC key final decision screenshots