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"Your action is required." after completing biometrics

hazepas

Member
Feb 5, 2020
14
0
My father is the primary applicant while my mother is secondary. They both went for their biometrics at VFS Manila on Feb. 18, 2020. My mother's application shows that it's already "submitted" and the biometrics "completed." As for my father's application, it shows that "action is required" and there is no status regarding his biometrics. There is no new email sent either advising if there's any action required. Is it normal that my father's as the primary application will remain pending until a decision has been made? I assume that it should at least state that his biometrics is already completed.

Anybody experienced this? Thank you.
 

ceuazul

Newbie
Mar 5, 2020
8
0
Yes, I am, after 10 days I have submitted I received a letter saying a should do my biometrics again as the first set had "poor result".
 

hazepas

Member
Feb 5, 2020
14
0
Yes, I am, after 10 days I have submitted I received a letter saying a should do my biometrics again as the first set had "poor result".
My parents got the approval only after 4 days after biometrics. Apparently, that part that says "action is required" was for their passport submission. I emailed VFS and the reply advised that they were awaiting for the passport to be submitted. Thank you for your reply!
 

ceuazul

Newbie
Mar 5, 2020
8
0
That is great! I am still waiting an update... I have done the second biometrics yesterday... let's see what will happen :)