Well, it depends where he took that agent code from. If it from the program assistant notes (at CIO) or from the first page of his notes.Because first stage of application (R10) is checked in CIO, sydney followed by medical pass, check in note; you can see. they can have many agents.
Edit: Just saw the agent code on the note he posted, my bad. Then he should have another one on top where the notes starts. Unless he does not have any agent assigned yet at Winnipeg