+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
:'( :'(
i called them today and they ask me for new photo

1. what i suppose to send with photo ???
2. they didnt give my address
3. have to send just a photo and my name in back without any thing ?
4. how many day ganna take after send ???

please help my everybody
 
Taddy said:
When did you get your PPR and COPR?

NOC: 2241
NDVO
App. Received: 23.06.2014
PER: 21.10.2014
Processing Started: 10.12.2014
MR: 29.12.2014
Med Received/ ECAS 3rd Line : 23.01.2015
Sent docs to add new born: 10.07.2015
Medical for new born completed: 23.08.2015
PPR: 29.09.2015.
DM/7th line on ECAS: 01.10.2015
Passports submitted: 21.10.2015
CoPR and Passports received: 29.10.2015
Landed: 09.12.2015
 
Guys I called again and they're requesting for a new photo. The rep will send me an email.

I then asked why last time they told me the card is under production but now they need the new photo, the rep starts to stutter and said she can only see from the note from the production team that they need the photos.

I guess it's another 100 days. I'm really disappointed with them and what's worse is that we just don't have a contact window to complain.
 
Why we do not take action ? May be we should write some letters showing that the process is not fair, and that there is no any regulation for applications after photo request.
May be we can write this to any MP ?
 
I guess we all talked to the same rep. Cindy?

sam001 said:
No one knows. I asked how did it make to the production last time then. She says it can happen. Anything can happen. I asked about how long it's going to take now. She says there is no defined processing time after a photo retake is requested. We are living in 2016 huh?
 
The exact same thing happened to us. After a week ago hearing that the card is approved, and in production we got an email that new photos have been requested.. This is incredibly annoying as my husband (the PR) needs to travel for work and will need to apply for the travel document (and who knows if the cards will even arrive in time..). Does anyone know if there is an issue for him to re-take the photos outside of Canada? He was literally on the plane when he got the confirmation..
 
According to this thread
http://www.canadavisa.com/canada-immigration-discussion-board/request-new-photographs-for-pr-card-after-landing-add-your-case-here-t369480.60.html

Someone resubmit the photo at the beginning of Nov and recently got the card.

IrisSphere said:
The exact same thing happened to us. After a week ago hearing that the card is approved, and in production we got an email that new photos have been requested.. This is incredibly annoying as my husband (the PR) needs to travel for work and will need to apply for the travel document (and who knows if the cards will even arrive in time..). Does anyone know if there is an issue for him to re-take the photos outside of Canada? He was literally on the plane when he got the confirmation..
 
Lover1abd said:
:'( :'(
i called them today and they ask me for new photo

1. what i suppose to send with photo ???
2. they didnt give my address
3. have to send just a photo and my name in back without any thing ?
4. how many day ganna take after send ???

please help my everybody


Sir, Madam,

Thank you for contacting Immigration, Refugees and Citizenship Canada. I am pleased to follow up on your request:

Permanent Resident card - Photo retake required

If you applied for a Permanent Resident card (PR card) and the Case Processing Centre requires that you provide new photos, you must send them according to the photo specifications with a Supplementary Identification form (IMM 5455) to the following address:

Regular mail for new PR:

Case Processing Centre - PRC
P.O. Box 4500
Sydney, Nova Scotia
B1P 6L1

Regular mail for existing PR (e.g., PR card replacement):

Case Processing Centre - PRC
P.O. Box 9000
Sydney, Nova Scotia
B1P 6K7

Courier:

Case Processing Centre - PRC
49 Dorchester Street
Sydney, NS
B1P 5Z2

Please note that if you do not send the requested information within 180 days from the date of the letter, you will have to submit an Application for a Permanent Resident Card (PR Card) and include the payment in order to obtain a PR card.
 
naticom said:
According to this thread
http://www.canadavisa.com/canada-immigration-discussion-board/request-new-photographs-for-pr-card-after-landing-add-your-case-here-t369480.60.html

Someone resubmit the photo at the beginning of Nov and recently got the card.

4 months to get the revised card?? That's insane. I saw somewhere else it might take 2 weeks for production, hopefully its closer to that than 4 months.. incredible.
 
IrisSphere said:
4 months to get the revised card?? That's insane. I saw somewhere else it might take 2 weeks for production, hopefully its closer to that than 4 months.. incredible.

You know it's very inconvenience no local photo ID as no PR card. The timeframe getting PR card seems longer than applying sponsorship. It's very ridiculous
 
my husband find cic on FB and complain regarding my situation
 
Hi Kinji84 and naticom,

Count me in as my wife PR card timeline is same as yours. Landed Sept 28th, 2015 and called agent so many times and she keep saying that the card was sent to production and photo should be no problem. Agent said, Send notes on 17 Feb, 2016 to card production. Good luck for all.

Myat

Kinji84 said:
Naticom,

I was about to send you the msg that since we all 3 share same timeline be prepare for photo request.
 
Hi everyone

Just want to update on my situation.

Landed 01st Nov at YVR.
12th Feb Cic agent adv new photo required.
new pic sent out on 16th Feb and they received on 19th Feb
Today received email that they have received Pr card application on 01st November,
So i don't know what this means ?????

Senior please help.
 
Nish13 said:
Hi everyone

Just want to update on my situation.

Landed 01st Nov at YVR.
12th Feb Cic agent adv new photo required.
new pic sent out on 16th Feb and they received on 19th Feb
Today received email that they have received Pr card application on 01st November,
So i don't know what this means ?????

Senior please help.


Hi anujgupta84

I think your time line is close to mine so did you receive any email like this ?????????
 
You know what? What you've been told is exactly as what I heard, and they sent the note to production team on the 17th of Feb as well.

myat said:
Hi Kinji84 and naticom,

Count me in as my wife PR card timeline is same as yours. Landed Sept 28th, 2015 and called agent so many times and she keep saying that the card was sent to production and photo should be no problem. Agent said, Send notes on 17 Feb, 2016 to card production. Good luck for all.

Myat