US Visa on Travel Document not returned at renewal

[Shariq599]

Hi everyone,

I recently applied for the renewal of my Refugee Travel Document (RTD). Along with my application, I submitted my expired RTD, which contains a valid 10-year U.S. visa. I also included a letter requesting that the expired travel document be returned to me because of the valid visa it contains.

Today, I received my new RTD, but I did not receive my previous RTD with the U.S. visa.

Has anyone experienced something similar? What should I do next?

Thanks in advance.

 

[ALI-26]

Hi
As i see before some posts they experience samething and send it back the expired rtd by separate mail.if you didn't receive within 30 days call ircc.