Thanx for giving such a helpful information, my lawyer has already sent webform to them attaching all the relevant documents with it.Hello, calm down this will be easily fixed, you do not have to worry about it. You can mail them the information or send it even through the webform. If this happened to me I would call them to follow up about this. If you submitted it incorrectly the first time, you will have to pay new application fees, but if it was their mistake, they will send you the new extended work permit based on your years of study at no additional cost ( this happened with a friend of mine) and she had to resubmit by webform her two programs completion letters with an explanation letter to attract the officer attention to the attached documents emphasizing on two years of study.
They will be updated based on your eligibility, do not worry. When you submitted the papers you had to join all your programs that cover two or three years of study and add an explanation letter * first page, indicating that to what is attached in your submission. As the officer indicated, mail them the letters of completion along with an explanation letter that you have received a one-year work permit when you should have got 3 years based on your years of study. I believe you can send it by another web form it will be faster and attach the explanation letter and see what they say, but call them to follow up that will give you faster results.
Good Luck, there is nothing to worry about.
But please suggest now again we need to submit webform or apply again with all the documents and explanation letter, because explanation letter was not attached earlier.
Should we wait for updated work permit or apply again via webform or reapplying.
Thanx for your kind support.