Unable to upload IMM5257

[donperry]

I'm on this page
https : // onlineservices-servicesenligne.cic.gc.ca/eapp/fileUpload

and I'm at the step where i must upload my PDF application.
The issue I'm having is everytime I try to upload it is telling me

Validation error: You have not completed the mandatory fields or you have not completed them correctly. Please make corrections where indicated.

Error Description: We are unable to validate your document at this time, please retry later.



Does anyone else have this problem? I'm pretty sure all my fields are filled in. I even get a barcode when I press verify

 

[Jalex23]

I'm on this page
https : // onlineservices-servicesenligne.cic.gc.ca/eapp/fileUpload

and I'm at the step where i must upload my PDF application.
The issue I'm having is everytime I try to upload it is telling me

Validation error: You have not completed the mandatory fields or you have not completed them correctly. Please make corrections where indicated.

Error Description: We are unable to validate your document at this time, please retry later.

Retry later. Maybe on Monday or at least tomorrow? =/

 

[andreabuccioni]

I have the same problem. I've been trying many times today and it doesn't work. My form is already validated and I got the barcodes.
If you got good news with your application, please let me know!

 

[hypnawtic]

I have the same issue since yesterday. I tried it today as well but still same error is shown. sounds like its their technical issue.

 

[kewl]

have you tried other browser?

 

[vijayarajax]

have you tried other browser?

I have the same issue from yesterday..

REceiving this erroir
Validation error: You have not completed the mandatory fields or you have not completed them correctly. Please make corrections where indicated.
Error Description: We are unable to validate your document at this time, please retry later.

 

[inechita]

Hi guys, same here. I've tried different pdf software (including Adobe reader XI) and different browsers (Chrome and IE) and I always get the error message. It must be a problem on their side, hope they'll sort it out soon. Btw, do you know how to contact the technical staff of the website and let them know something's not right ?

 

[Jalex23]

Hi guys, same here. I've tried different pdf software (including Adobe reader XI) and different browsers (Chrome and IE) and I always get the error message. It must be a problem on their side, hope they'll sort it out soon. Btw, do you know how to contact the technical staff of the website and let them know something's not right ?

They don't need to be informed. All errors get automatically logged and sent to the system admin. That is why I am saying wait until Monday, because unless a real disaster the system won't get maintenance outside business hours.

Be patient and enjoy the weather (it is sunny here )

 

[inechita]

Ok, thanks, we'll wait and see - I'll try again tomorrow afternoon (CET here) and I'll let you know how it went Till then, enjoy your Sunday !

 

[romulojoc]

Same error here.

 

[hypnawtic]

Guys try again now..I am able to upload

 

[romulojoc]

Yeah, it's working right now.

 

[inechita]

Worked for me too

 

[ackthpt]

We get the "Document is not a valid PDF file." when it damn well is. Getting very pissed off. Any suggestions?

 

[kewl]

I had the same problem before even after I updated my Adobe to the latest version. Here's what I did:

1. Copy the link of the form in the CIC site.
2. Open Adobe and paste the link File/open/filename