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Unable to process new SIN online after PR

rjoy

Star Member
Dec 16, 2019
50
2
Hi,

Has anyone else applied online for a new sin number recently (under change of status) after getting PR lately, only to receive a letter two weeks later saying they couldnt process the online sin request due to missing documentation?

I attached all the necessary documentation, so was surprised i received the letter, also it doesnt state specifically what is missing, so ive reattached but compressed the documents.

I'm wondering if it may be because I didnt include a scan of the back of my passport maybe? or something small like that? It's to hard to know when they won't tell you!