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Rq/Cit forms after test

bornhunter

Star Member
Jun 9, 2012
158
2
Lot of applicants are being requested for more information after the citizenship test which delays the process by 2-6 months.
Is there a way we can get all the potentially requested information prepared beforehand so we can save some time?
I can get my us entry/exit records, what else should i arrange?
 

harirajmohan

VIP Member
Mar 3, 2015
6,156
1,660
Category........
Visa Office......
Sydney, NS
Job Offer........
Pre-Assessed..
App. Filed.......
29-May-2015
Doc's Request.
30-Dec-2015 ReminderEmail(PCCs, NewPassport via cse 31-Dec-2015)
Nomination.....
SK 22-Apr-2015
AOR Received.
11-Aug-2015
Med's Request
23-Dec-2015
Med's Done....
20-Jan-2016
Passport Req..
26-May-2016 (BGC In Progress 25-May-2016)
VISA ISSUED...
PP Reached Ottawa:27-May-2016, Received:10-Jun-2016
LANDED..........
PR: 09-Jul-2016, PR Card: 17-Aug-2016
Any suggestions guys ?
Recently saw post on request of all pages of passport after the interview for frequent travelers. I would say that one should include all pages to avoid this delay/headache at the last minute.
 

bornhunter

Star Member
Jun 9, 2012
158
2
I saw somewhere regarding "Residency proof" as well, like credit card statements for 1 year, what other proofs can we show for the addresses we lived in past?
 

harirajmohan

VIP Member
Mar 3, 2015
6,156
1,660
Category........
Visa Office......
Sydney, NS
Job Offer........
Pre-Assessed..
App. Filed.......
29-May-2015
Doc's Request.
30-Dec-2015 ReminderEmail(PCCs, NewPassport via cse 31-Dec-2015)
Nomination.....
SK 22-Apr-2015
AOR Received.
11-Aug-2015
Med's Request
23-Dec-2015
Med's Done....
20-Jan-2016
Passport Req..
26-May-2016 (BGC In Progress 25-May-2016)
VISA ISSUED...
PP Reached Ottawa:27-May-2016, Received:10-Jun-2016
LANDED..........
PR: 09-Jul-2016, PR Card: 17-Aug-2016
I saw somewhere regarding "Residency proof" as well, like credit card statements for 1 year, what other proofs can we show for the addresses we lived in past?
I think the most accepted proofs would be rental agreement, rental letter/receipts, utility bills, school/employer letter, volenteering activity, health club membership/activity etc.
 

dpenabill

VIP Member
Apr 2, 2010
6,282
3,041
Lot of applicants are being requested for more information after the citizenship test which delays the process by 2-6 months.
Is there a way we can get all the potentially requested information prepared beforehand so we can save some time?
I can get my us entry/exit records, what else should i arrange?
Qualified applicants who follow the instructions, and who completely, accurately, and honestly respond to all items in the application and presence calculation, and who apply with a reasonably comfortable margin over the minimum threshold for actual physical presence, and who otherwise do not have complicating factors (unusual travel history, particularly strong continuing employment or residential ties abroad, history of PR RO compliance issues, among others), HAVE A RATHER LOW RISK FOR RQ-RELATED REQUESTS.

Forum discussions tend to be about problematic cases. This can give the impression that non-routine processing is more common, perhaps even appearing to be more prevalent, than is actually the case. Generally qualified applicants who followed the instructions have very little reason to worry about additional requests let alone full-blown RQ.

So, the BEST way to minimize the risk of delays attendant RQ-related non-routine processing is:
(1) wait to apply with a comfortable margin over the minimum physical presence requirement (how much varies depending on individual factors)
(2) carefully and thoroughly read ALL the instructions, and carefully FOLLOW the instructions (hint: answer the question asked, NOT what you think IRCC wants), and be complete and as ACCURATE as possible
(3) be especially meticulous in providing travel history information; get it right, reporting ALL trips (even day trips to the U.S.) ACCURATELY (avoid common mistakes like relying on entry stamps into another country and reporting that as date of exit from Canada, especially for Trans-Pacific flights when the arrival date can easily be two days later than actual exit from Canada date)​

Of course there is NO guaranteed way to avoid RQ-related requests, but again the percentage of applicants who get such requests is rather small.

RQ-related non-routine processing is discussed in depth in numerous topics here. Those discussions often include details about what is requested. See, for example, discussion in the topic explicitly about RQ-related requests here: https://www.canadavisa.com/canada-immigration-discussion-board/threads/rq-versus-physical-presence-questionnaires-including-cit-0205.534082/


Do Not Bother To Submit Additional Documents With the Application:

There is no reliable information that submitting more with the application, than what the instructions and checklist specify, will help at all.

IRRC, including Citizenship in particular, is a bureaucracy, and bureaucracies are what bureaucracies do. They like their forms. They follow the forms. When the applicant is colouring-outside-the-lines, so to say, in most instances at best it gets ignored, and might otherwise tend to invite non-routine inquiries.

There are many reports of applicants getting RQ'd despite including a lot of additional documents, including one instance (older example) in which the applicant was assisted by an attorney and with the application submitted virtually every document later requested in the RQ given the applicant; internal CIC memos (again, this was years ago) show the attorney was advised that his client still needed to provide a full response to the RQ, although in doing so he could specifically reference particular documents which were already submitted. Obviously NO time was saved. And who knows, maybe including all those extra documents is what triggered the RQ.

For passports, follow the instructions for what to include with the application, meaning only copies of the bio-pages. Remember to bring a translation of stamps not in an official language to the test-interview. And otherwise some applicants may want to bring a complete copy of all passport pages to present during the INTERVIEW (not to be sent with application itself), if asked or if it otherwise seems appropriate to offer this during the interview.


Some Common Requests (not RQ-related):

The Finger Print request is among the more common requests applicants get, and generally this needs to be done according to information provided with the request itself and thus is not something one can do in advance; moreover, ordinarily this can be done quickly and there should be minimal delay caused by how long it takes to submit the FPs.

The risk or prospect of getting a request for a police clearances from another country should be easy to predict, so applicants who have had criminal charges abroad, or who have ongoing ties and extended presence in another country (even though falling short of meeting the threshold for which a police clearance MUST be submitted with the application), may indeed want to proactively obtain, just-in-case, a police clearance. Bring to interview, but only present it if asked. This should affect a rather small number of applicants.


Some Common Passport-related Requests:

A significant number of applicants are asked, after the test interview, to submit a proper translation of stamps in passports. However, the instructions for citizenship applicants make it clear, consistent with IRCC policy and practice generally for any documentation presented to IRCC attendant an application, for almost any application, that ANY document presented to IRCC containing information in a language other than an official language needs to be accompanied by a properly authenticated translation. Thus, those following the instructions will already do this, already have a properly authenticated translation, and bring the properly authenticated translation to the test-interview.

Some applicants are asked, after the test-interview, to submit a complete copy of ALL pages in the applicant's passports. As already mentioned above, this is one of the few items it can be helpful to have in advance and bring to the test-interview.


More Specifically RQ-related Requests for Documents or Records:

MOST of the RQ-related information and documentation, that might be requested, a PR and citizenship applicant should be able to easily provide since it is mostly about records one keeps in the ordinary course of living in Canada, such as rental agreements and proof of payment, or mortgage or property tax documents for owners, and employment or business related records, and banking and credit statements. If needed, just open your filing cabinet, photocopy, and submit. (Or, open your digital records folder, print selected contents, and submit.)

There may be a request for documentation which must be obtained from third parties. The most common is a request for a Record of Movement or some other version of a Travel History from another country. This can be a specific request on its own or it may be included with additional requests attendant RQ-lite (CIT 0520) or full-blown RQ (CIT 0171). More than a few applicants report getting this request at or following the test interview event, but it is clear this is still a rather small percentage of applicants. It appears that among applicants with a higher risk for a Record of Movement (Travel History) request are those who have significant ties to the U.S. or otherwise frequently travel to the U.S., and those with residence or work visas or permits in countries other than their home country, with the U.S. again looming large in this regard, and certain countries in the Middle East as well. This is one record which can be difficult to obtain or at least be slow acquiring. With some exceptions and those with the higher risk (just described above), however, most applicants do NOT need to anticipate this. Thus, for example, if in contrast you have a U.S. Green Card or other work permit, perhaps a good idea to apply for a copy of your U.S. entry records sooner rather than later. BUT again, the vast majority of applicants do NOT need to worry about this.

Among other documentation to be obtained from a third party, the more formal versions of RQ suggest submitting a copy of use-records from Canadian health coverage providers (for Ontario, for example, that would be OHIP records -- not a copy of medical records but access or use records, showing dates when medical services were accessed). These should be relatively easy to obtain and submit and not cause any additional delay.


RQ-Related Non-routine Processing Delays:

Except for problems getting a Record of Movement from another country, gathering and submitting documents in response to RQ-related requests should not take much longer, if at all, than the time the applicant is given to provide a response. And then comes the delay. It is built-in. It is part of the process. Like most IRCC queues, it will take as long as it takes. There is little or nothing an applicant can do which will accelerate the process.

In particular, having the documents ready to immediately submit if given RQ-related requests is NOT likely to diminish the timeline delay. Applicants who believe that sending the response in sooner will mean less delay are not well informed. RQ-related non-routine processing delays tend to be hard-wired into the process. Getting responses in sooner can avoid making the timeline longer but is NOT likely to make it go much if at all faster.
 
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bornhunter

Star Member
Jun 9, 2012
158
2
Hey, thanks for such a detailed and informative response. Just to summarise and list down the possible requirements after the test interview:

1: US entry/exit records- which can be obtained using i94 records.
2: Canadian Residence proofs - may include utility bills, rental agreements or receipts (Can T4 be included here)
3: One year of credit card statements.
4: OHIP records.

If we prepare all these documents before the test date, we can avoid possible delays.

Qualified applicants who follow the instructions, and who completely, accurately, and honestly respond to all items in the application and presence calculation, and who apply with a reasonably comfortable margin over the minimum threshold for actual physical presence, and who otherwise do not have complicating factors (unusual travel history, particularly strong continuing employment or residential ties abroad, history of PR RO compliance issues, among others), HAVE A RATHER LOW RISK FOR RQ-RELATED REQUESTS.

Forum discussions tend to be about problematic cases. This can give the impression that non-routine processing is more common, perhaps even appearing to be more prevalent, than is actually the case. Generally qualified applicants who followed the instructions have very little reason to worry about additional requests let alone full-blown RQ.

So, the BEST way to minimize the risk of delays attendant RQ-related non-routine processing is:
(1) wait to apply with a comfortable margin over the minimum physical presence requirement (how much varies depending on individual factors)
(2) carefully and thoroughly read ALL the instructions, and carefully FOLLOW the instructions (hint: answer the question asked, NOT what you think IRCC wants), and be complete and as ACCURATE as possible
(3) be especially meticulous in providing travel history information; get it right, reporting ALL trips (even day trips to the U.S.) ACCURATELY (avoid common mistakes like relying on entry stamps into another country and reporting that as date of exit from Canada, especially for Trans-Pacific flights when the arrival date can easily be two days later than actual exit from Canada date)​

Of course there is NO guaranteed way to avoid RQ-related requests, but again the percentage of applicants who get such requests is rather small.

RQ-related non-routine processing is discussed in depth in numerous topics here. Those discussions often include details about what is requested. See, for example, discussion in the topic explicitly about RQ-related requests here: https://www.canadavisa.com/canada-immigration-discussion-board/threads/rq-versus-physical-presence-questionnaires-including-cit-0205.534082/


Do Not Bother To Submit Additional Documents With the Application:

There is no reliable information that submitting more with the application, than what the instructions and checklist specify, will help at all.

IRRC, including Citizenship in particular, is a bureaucracy, and bureaucracies are what bureaucracies do. They like their forms. They follow the forms. When the applicant is colouring-outside-the-lines, so to say, in most instances at best it gets ignored, and might otherwise tend to invite non-routine inquiries.

There are many reports of applicants getting RQ'd despite including a lot of additional documents, including one instance (older example) in which the applicant was assisted by an attorney and with the application submitted virtually every document later requested in the RQ given the applicant; internal CIC memos (again, this was years ago) show the attorney was advised that his client still needed to provide a full response to the RQ, although in doing so he could specifically reference particular documents which were already submitted. Obviously NO time was saved. And who knows, maybe including all those extra documents is what triggered the RQ.

For passports, follow the instructions for what to include with the application, meaning only copies of the bio-pages. Remember to bring a translation of stamps not in an official language to the test-interview. And otherwise some applicants may want to bring a complete copy of all passport pages to present during the INTERVIEW (not to be sent with application itself), if asked or if it otherwise seems appropriate to offer this during the interview.


Some Common Requests (not RQ-related):

The Finger Print request is among the more common requests applicants get, and generally this needs to be done according to information provided with the request itself and thus is not something one can do in advance; moreover, ordinarily this can be done quickly and there should be minimal delay caused by how long it takes to submit the FPs.

The risk or prospect of getting a request for a police clearances from another country should be easy to predict, so applicants who have had criminal charges abroad, or who have ongoing ties and extended presence in another country (even though falling short of meeting the threshold for which a police clearance MUST be submitted with the application), may indeed want to proactively obtain, just-in-case, a police clearance. Bring to interview, but only present it if asked. This should affect a rather small number of applicants.


Some Common Passport-related Requests:

A significant number of applicants are asked, after the test interview, to submit a proper translation of stamps in passports. However, the instructions for citizenship applicants make it clear, consistent with IRCC policy and practice generally for any documentation presented to IRCC attendant an application, for almost any application, that ANY document presented to IRCC containing information in a language other than an official language needs to be accompanied by a properly authenticated translation. Thus, those following the instructions will already do this, already have a properly authenticated translation, and bring the properly authenticated translation to the test-interview.

Some applicants are asked, after the test-interview, to submit a complete copy of ALL pages in the applicant's passports. As already mentioned above, this is one of the few items it can be helpful to have in advance and bring to the test-interview.


More Specifically RQ-related Requests for Documents or Records:

MOST of the RQ-related information and documentation, that might be requested, a PR and citizenship applicant should be able to easily provide since it is mostly about records one keeps in the ordinary course of living in Canada, such as rental agreements and proof of payment, or mortgage or property tax documents for owners, and employment or business related records, and banking and credit statements. If needed, just open your filing cabinet, photocopy, and submit. (Or, open your digital records folder, print selected contents, and submit.)

There may be a request for documentation which must be obtained from third parties. The most common is a request for a Record of Movement or some other version of a Travel History from another country. This can be a specific request on its own or it may be included with additional requests attendant RQ-lite (CIT 0520) or full-blown RQ (CIT 0171). More than a few applicants report getting this request at or following the test interview event, but it is clear this is still a rather small percentage of applicants. It appears that among applicants with a higher risk for a Record of Movement (Travel History) request are those who have significant ties to the U.S. or otherwise frequently travel to the U.S., and those with residence or work visas or permits in countries other than their home country, with the U.S. again looming large in this regard, and certain countries in the Middle East as well. This is one record which can be difficult to obtain or at least be slow acquiring. With some exceptions and those with the higher risk (just described above), however, most applicants do NOT need to anticipate this. Thus, for example, if in contrast you have a U.S. Green Card or other work permit, perhaps a good idea to apply for a copy of your U.S. entry records sooner rather than later. BUT again, the vast majority of applicants do NOT need to worry about this.

Among other documentation to be obtained from a third party, the more formal versions of RQ suggest submitting a copy of use-records from Canadian health coverage providers (for Ontario, for example, that would be OHIP records -- not a copy of medical records but access or use records, showing dates when medical services were accessed). These should be relatively easy to obtain and submit and not cause any additional delay.


RQ-Related Non-routine Processing Delays:

Except for problems getting a Record of Movement from another country, gathering and submitting documents in response to RQ-related requests should not take much longer, if at all, than the time the applicant is given to provide a response. And then comes the delay. It is built-in. It is part of the process. Like most IRCC queues, it will take as long as it takes. There is little or nothing an applicant can do which will accelerate the process.

In particular, having the documents ready to immediately submit if given RQ-related requests is NOT likely to diminish the timeline delay. Applicants who believe that sending the response in sooner will mean less delay are not well informed. RQ-related non-routine processing delays tend to be hard-wired into the process. Getting responses in sooner can avoid making the timeline longer but is NOT likely to make it go much if at all faster.
 

dpenabill

VIP Member
Apr 2, 2010
6,282
3,041
Hey, thanks for such a detailed and informative response. Just to summarise and list down the possible requirements after the test interview:

1: US entry/exit records- which can be obtained using i94 records.
2: Canadian Residence proofs - may include utility bills, rental agreements or receipts (Can T4 be included here)
3: One year of credit card statements.
4: OHIP records.

If we prepare all these documents before the test date, we can avoid possible delays.
"If we prepare all these documents before the test date, we can avoid possible delays."​

NO. NO. NO.

And, frankly, not sure where you get this conclusion from my observations. Actually I suggested the opposite, that gathering such documents in advance is NOT likely to change the timeline. NOT LIKELY to help reduce let alone avoid possible delays.

The one possible exception is U.S. entry records (and note, not everyone can obtain these using I94 records; depends on the individual's U.S. status).

Otherwise, and to be clear, whether you have the items you list in 2, 3, 4 collected before the test date is NOT at all likely to have any impact on the timeline. These are NOT items that are at all likely to change the outcome of the interview. It is unlikely the interviewer will even examine let alone consider these items if an applicant attempts to present them.

The interview is NOT a hearing. It is NOT an opportunity for the applicant to present any additional information or documentation to support the application. The interview is a "Program Integrity" interview and thus is primarily for VERIFICATION.

If IRCC is interested in seeing such documents there will be an explicit request for them, usually this happens AFTER the interview, possibly by letter or email, but usually attendant either CIT 0520 (RQ-lite) or CIT 0171 (full-blown RQ).

Other than a Record of Movement, including the U.S. versions (either I94 records or records obtained in response to a FOIA request), there is minimal credible reporting that bringing additional documents to the interview changes whether or not there are RQ-related requests for additional information or documentation after the interview.

A number of forum participants have reported, over the years, that having and presenting things like a spreadsheet to help the interviewer assess passport entry and exit stamps, has made a difference. With perhaps some very close-call case exceptions, it is more likely what happened after the interview was NOT changed by presenting this or any other additional information or documentation during the interview. (Sure, some interviewers will be particularly polite and say thank you for such additional material, but it is NOT likely to have changed anything.)


Repeating, from prior post, for emphasis -- The BEST way to minimize the risk of delays attendant RQ-related non-routine processing is:
(1) wait to apply with a comfortable margin over the minimum physical presence requirement (how much varies depending on individual factors)
(2) carefully and thoroughly read ALL the instructions, and carefully FOLLOW the instructions (hint: answer the question asked, NOT what you think IRCC wants), and be complete and as ACCURATE as possible
(3) be especially meticulous in providing travel history information; get it right, reporting ALL trips (even day trips to the U.S.) ACCURATELY (avoid common mistakes like relying on entry stamps into another country and reporting that as date of exit from Canada, especially for Trans-Pacific flights when the arrival date can easily be two days later than actual exit from Canada date)

For clarification, item (2) includes following the instructions for what to bring to the test-interview.

NOTE: NO mention of preparing utility bills, rental receipts, T4s, bank statements, or OHIP records as a way to minimize the risk of delays attendant RQ-related non-routine processing. Such documents were mentioned in my previous observations as a response to what sort of documents might be requested . . . NOT for or during the PI Interview, but attendant RQ-related requests FOLLOWING the interview.

And these are all documents the applicant should be able to gather on short notice and thus being prepared to submit them in advance of a request for such documents is NOT LIKELY to reduce the timeline, NOT LIKELY to help reduce let alone avoid delays.

Moreover, IF and WHEN there are RQ-Related requests for such documents, the request will cover the full eligibility period and at the least the applicant needs to submit such documents covering ALL periods of time the applicant reported living or otherwise being present in Canada. Thus, for example, if banking records are included in response to RQ-related requests, these need to be for MORE than just ONE YEAR. For requests attendant CIT 0520 in particular, and for-certain for requests attendant CIT 0171 (full-blown RQ), the applicant needs to provide objective evidence (documents) constituting proof for ALL the days the applicant claims to have been in Canada. Once RQ is issued, the applicant must affirmatively PROVE ALL dates of presence in Canada beyond a balance of probabilities.


SUMMARY:

Overall, whether or not an applicant will encounter non-routine processing delays mostly depends on what is in the application itself. Not much an applicant can do otherwise to change how things go.
Of course an applicant can easily cause delays, such as failing to appear as scheduled or in failing to appropriately respond to questions during the PI Interview, failing to bring a proper translation of passport stamps, or such. BUT once the application is submitted there is very little an applicant can do to reduce the risk of non-routine processing delays.

The good news, in this, is that very few applicants have much risk of RQ-related non-routine processing. For the vast majority, no need to worry about RQ-related requests.



EDIT to ADD:
I noted above that IF and WHEN there are RQ-Related requests for documents, the request will cover the full eligibility period and at the least the applicant needs to submit such documents covering ALL periods of time the applicant reported living or otherwise being present in Canada. (Thus, one year of bank statements will NOT be responsive.) There are occasional reports of requests for specific time periods less than the full eligibility period. These will explicitly identify the time period. Not a time period the applicant chooses. But a time period specified in the request. This could be any span of months during any part of the five year eligibility period.
 
Last edited:

Alberta30

Star Member
Jan 8, 2016
56
26
As it relates to getting RQ-lite it doesn't matter how meticulous you are, if the officer feels as though they want to send you one, they will. I was told by the call center rep that they really do not need to have a reason.
I completed my citizenship test on October 21, and on November 4th I got a request for supplementary information (0520) in the mail. I documented all of my exits and entry from and to Canada correctly in the physical presence calculator and in order which was only three including a flagpoling. I went to the border once for flagpolying and returned the same day Re-permanent residence, the same was recorded on the physical presence calculator.

1) I was asked to send: exit and entry records for the USA, and an explanation letter detailing, where in the USA I stayed/visited, how many days I stayed along with an I-94.
2) Print out of all the pages of my passport covering my eligibility period in colored.
3). All travel itineraries from I first stepped foot into Canada

I have never entered the United States of America except for that one time I went to the border, There was no request regarding my other two travels or request for an exit or entry records from said country, plus I have more than enough days so I am very confident about my eligibility. I guess it all depends on the officer that gets your application. and playing the waiting game.

When I spoke with a call center rep and asked if my application has become non-routine, he told me it is not non-routine, my information is being assessed and also the application will not be one year until March so just give them a little time.
 

taherkhan

Star Member
Oct 24, 2019
163
52
As it relates to getting RQ-lite it doesn't matter how meticulous you are, if the officer feels as though they want to send you one, they will. I was told by the call center rep that they really do not need to have a reason.
I completed my citizenship test on October 21, and on November 4th I got a request for supplementary information (0520) in the mail. I documented all of my exits and entry from and to Canada correctly in the physical presence calculator and in order which was only three including a flagpoling. I went to the border once for flagpolying and returned the same day Re-permanent residence, the same was recorded on the physical presence calculator.

1) I was asked to send: exit and entry records for the USA, and an explanation letter detailing, where in the USA I stayed/visited, how many days I stayed along with an I-94.
2) Print out of all the pages of my passport covering my eligibility period in colored.
3). All travel itineraries from I first stepped foot into Canada

I have never entered the United States of America except for that one time I went to the border, There was no request regarding my other two travels or request for an exit or entry records from said country, plus I have more than enough days so I am very confident about my eligibility. I guess it all depends on the officer that gets your application. and playing the waiting game.

When I spoke with a call center rep and asked if my application has become non-routine, he told me it is not non-routine, my information is being assessed and also the application will not be one year until March so just give them a little time.
When you say exit/entry records from USA, do you mean FOIA records? Ain't I-94 records enough?
Did you have ALL the itineraries since you moved to Canada? :O
 

Alberta30

Star Member
Jan 8, 2016
56
26
When you say exit/entry records from USA, do you mean FOIA records? Ain't I-94 records enough?
Did you have ALL the itineraries since you moved to Canada? :O
I was specifically asked for I-94 in the request, I didn't find all of the itineraries but sent what I had and explained that I didn't have all of them.
 
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taherkhan

Star Member
Oct 24, 2019
163
52
I was specifically asked for I-94 in the request, I didn't find all of the itineraries but sent what I had and explained that I didn't have all of them.
OK, that's great. I-94 is simple to get from its website. FIOA would've been a pain as it takes about 3-4 months to get that. Thanks