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Request new photographs for PR Card after landing - add your case here

canadiantica15

Hero Member
Sep 14, 2016
262
136
Visa Office......
Mississauga/Ottawa
App. Filed.......
04-04-2017
AOR Received.
01-05-2017
File Transfer...
24-05-2017
Med's Request
06-06-2017
Med's Done....
28-06-2017
Interview........
Waived
Passport Req..
24-10-2017
VISA ISSUED...
08-11-2017
LANDED..........
15-12-2017
oh ok
even in same provinve it took 4/5 days
they should use express post and we can pay on delivery
Agreed! Something so important should have a registered mail option.
 
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Coco7

Star Member
Oct 9, 2015
174
71
Sometimes (most times) they don’t provide accurate info. Try to follow this thread to get a better idea of processing timelines.
You are right, I will follow this thread, quick question: did your status for "additional documents" changed after your new pictures were revived and before your card was approved?
 

canadiantica15

Hero Member
Sep 14, 2016
262
136
Visa Office......
Mississauga/Ottawa
App. Filed.......
04-04-2017
AOR Received.
01-05-2017
File Transfer...
24-05-2017
Med's Request
06-06-2017
Med's Done....
28-06-2017
Interview........
Waived
Passport Req..
24-10-2017
VISA ISSUED...
08-11-2017
LANDED..........
15-12-2017
You are right, I will follow this thread, quick question: did your status for "additional documents" changed after your new pictures were revived and before your card was approved?
It changed to not applicable
 
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apurvgaurav

Full Member
Apr 28, 2016
24
1
Hello everyone,

I received a photo request last week and I've following questions:

Can I send photos by FedEX (as i'm back in India now)? FedEX people said that they deliver to PO boxes provided there is a phone number. Do you guys have any suggestions for the delivery service to be us
The status on my CIC account for PR application indicates No documents required, so I'm kind of confused.
Hi sudeep1201,

Mine is the same case as yours. I received an email for new photos yesterday.
Have you sent the photographs ? and have they been received at the center ?
How did you send them the photos ?
What address did you send them to ?

Please do reply, as it would be very helpful.
 

YANP

Star Member
Oct 3, 2015
88
13
Hi sudeep1201,

Mine is the same case as yours. I received an email for new photos yesterday.
Have you sent the photographs ? and have they been received at the center ?
How did you send them the photos ?
What address did you send them to ?

Please do reply, as it would be very helpful.
This is the courier address
  • Courier address
    CPC-Sydney
    49 Dorchester Street
    Sydney, NS
    B1P 5Z2
 

apurvgaurav

Full Member
Apr 28, 2016
24
1
This is the courier address
  • Courier address
    CPC-Sydney
    49 Dorchester Street
    Sydney, NS
    B1P 5Z2
Hello YANP,

Thanks, I have seen this address on their website, but my only confusion was that even the postal codes were not matching.

And also the postal code which I had received was not even listed on their website.

Case Processing Center - Permanent Resident Card
PO Box 4500 – PRC Mailroom
Sydney, Nova Scotia
B1P 6L1
 

YANP

Star Member
Oct 3, 2015
88
13
Hello YANP,

Thanks, I have seen this address on their website, but my only confusion was that even the postal codes were not matching.

And also the postal code which I had received was not even listed on their website.

Case Processing Center - Permanent Resident Card
PO Box 4500 – PRC Mailroom
Sydney, Nova Scotia
B1P 6L1
Yes. Postal codes are not the same. But its the same place. I sent my photos by using DHL and CIC received them. But unfortunately my photos were not fine and I sent the photos again to the same address below by using DHL. They received the photos but still in the queue.

Instead of "CPC-Sydney" mention "Case Processing Center - Permanent Resident Card", as below
  • Courier address
    Case Processing Center - Permanent Resident Card
    49 Dorchester Street
    Sydney, NS
    B1P 5Z2
Also, CIC confirmed the above address when they responded to my CSE (Case Specific Enquiry). I think even from inside Canada, if anyone wants to use courier services, The above address must be used, as courier companies do not deliver to P.O. Boxes.
 

sudeep1201

Member
Feb 24, 2017
11
2
Hi sudeep1201,

Mine is the same case as yours. I received an email for new photos yesterday.
Have you sent the photographs ? and have they been received at the center ?
How did you send them the photos ?
What address did you send them to ?

Please do reply, as it would be very helpful.
Hello apurvgaurav,

Yes I have already sent the photographs and yes they have been received as well (based on the fedex tracking).

I sent the photos using FedEx.

I sent them to Sydney, NovoScotia address, mentioned in the letter.

I hope it helps.

Thanks!
 

Coco7

Star Member
Oct 9, 2015
174
71
My timeline is:
Landing -Jan 7th,
Photo request- Feb 21st
Photos Received -Feb 26th

I raised a CSE last Friday to see if my photos had been received, and today I got a mail saying:

"
We can provide you with the following details about the status of your application to renew your permanent resident card (PR card):
  • your card has already been approved and,
  • your card was sent for production "
However on my CIC account the documents status is still "We do not need additional documents" and the application is still in progress., is this normal? will this change once the card is mailed?
 
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kirribilliCN

Star Member
Aug 23, 2017
107
36
My timeline is:
Landing -Jan 7th,
Photo request- Feb 21st
Photos Received -Feb 26th

I raised a CSE last Friday to see if my photos had been received, and today I got a mail saying:

"
We can provide you with the following details about the status of your application to renew your permanent resident card (PR card):
  • your card has already been approved and,
  • your card was sent for production "
However on my CIC account the documents status is still "We do not need additional documents" and the application is still in progress., is this normal? will this change once the card is mailed?
No idea, my photos received date is Feb 27th, good to know that they got to Feb 26th but there is no change on my account or any communication from them. Will just have to keep on waiting looks like.