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Request new photographs for PR Card after landing - add your case here

Genesis76

Star Member
Jan 26, 2016
154
83
47
London (Ontario)
Category........
PNP
Visa Office......
Nova Scotia
App. Filed.......
08-02-2017
Nomination.....
12-10-2016
AOR Received.
05-04-2017
IELTS Request
No need
Med's Request
28-02-2018
Med's Done....
09-03-2018
I've sent 5th December , no updates as well. I called them last Monday and the week before last week, and got the answer that they processing 22nd October. some people in this forum got different answers like November last Wednesday, so I think maybe we need to wait another month... they processing tooooooooooooo slow...
You are right but I know CIC since all the applications I did in the past years...study permit, work permit, PR....they were taking their time...veeery slowly. Now I am in Canada and I don't have any concern about the release of PR..I should not go anywhere in the meantime.
 

nikabella

Full Member
Apr 23, 2017
22
6
Category........
PNP
AOR Received.
14-08-2017
Med's Request
22-03-2018
Med's Done....
11-04-2018
You are right but I know CIC since all the applications I did in the past years...study permit, work permit, PR....they were taking their time...veeery slowly. Now I am in Canada and I don't have any concern about the release of PR..I should not go anywhere in the meantime.
I am leaving Canada for a business trip in March, I hope I can get the card before that.
 

kmartins

Member
Dec 12, 2018
10
4
Did you call them or submitted a webform ? some users on this forum has updates and their photos re submission was in 3rd week november
I was contacting weekly, always getting the same answer...processing photos up to October 22nd. Last Friday they sent me an email saying they forwarded my case to the responsible office and finally got a GHOST UPDATE today! The last time I sent a webform I included the Canada Post delivery confirmation for the photos, this might have helped...
 
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Genesis76

Star Member
Jan 26, 2016
154
83
47
London (Ontario)
Category........
PNP
Visa Office......
Nova Scotia
App. Filed.......
08-02-2017
Nomination.....
12-10-2016
AOR Received.
05-04-2017
IELTS Request
No need
Med's Request
28-02-2018
Med's Done....
09-03-2018
I am leaving Canada for a business trip in March, I hope I can get the card before that.
If not you need to apply for the permanent residence travel visa in the country you are visiting. They may take from 1 day to 1 week (hopefully not more than that).
 

nikabella

Full Member
Apr 23, 2017
22
6
Category........
PNP
AOR Received.
14-08-2017
Med's Request
22-03-2018
Med's Done....
11-04-2018
If not you need to apply for the permanent residence travel visa in the country you are visiting. They may take from 1 day to 1 week (hopefully not more than that).
Yes, if not i need to apply travel document out of Canada... I hope I dont need to
 
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Reactions: Genesis76

andy1011

Star Member
Apr 23, 2017
71
23
I was contacting weekly, always getting the same answer...processing photos up to October 22nd. Last Friday they sent me an email saying they forwarded my case to the responsible office and finally got a GHOST UPDATE today! The last time I sent a webform I included the Canada Post delivery confirmation for the photos, this might have helped...
Thanks for the update. It's still a long shot for December re-taken photos delivery. Cannot do anything but waiting....
 

Krystine

Hero Member
Dec 12, 2016
330
95
Category........
CEC
Visa Office......
Ottawa
AOR Received.
17-05-2018
Med's Done....
23-04-2018
Passport Req..
27-09-2018
VISA ISSUED...
12-10-2018
LANDED..........
14-10-2018
Re-taken photos delivered on Dec 19...
Hey, my case is the same. My new photo was received by them on Dec 19. If you have any update on your case, please share and I will share mine as well.
 

Jonasin

Star Member
Jan 15, 2019
107
22
Today I saw that the time processing for PR is changed to 45 days, based on that logic, if they take 45 days to process a PR ( without pictures retake ) , they should do the same time for retake pictures since the reception of the new pictures.
 

pessacanada

Champion Member
May 5, 2017
1,190
3,099
Category........
FSW
Photo resubmission 27th of November;
Still no update, when I sent them a request through webform they told me they're processing all retaken photos received till 22nd of Oct. But later another agent told me they can't locate my photos.
Decided to apply for PR travel document:
Passport + docs delivered in NY IRCC office 18 Jan;
PR travel document approved 21 Jan.

Now when I go back to Canada I have to send my new photos to Nova Scotia within Canada.
That's my story.
 

nikabella

Full Member
Apr 23, 2017
22
6
Category........
PNP
AOR Received.
14-08-2017
Med's Request
22-03-2018
Med's Done....
11-04-2018
Photo resubmission 27th of November;
Still no update, when I sent them a request through webform they told me they're processing all retaken photos received till 22nd of Oct. But later another agent told me they can't locate my photos.
Decided to apply for PR travel document:
Passport + docs delivered in NY IRCC office 18 Jan;
PR travel document approved 21 Jan.

Now when I go back to Canada I have to send my new photos to Nova Scotia within Canada.
That's my story.
why you need to send photos again? you already sent on 27th Nov. right? i called them, they said sometimes Nova Scotia office won't update photos info with them, and sometimes you received your card without any updates.
 

pessacanada

Champion Member
May 5, 2017
1,190
3,099
Category........
FSW
why you need to send photos again? you already sent on 27th Nov. right? i called them, they said sometimes Nova Scotia office won't update photos info with them, and sometimes you received your card without any updates.
I really hope you're right. As we don't know on what dates they're working, we won't expect any update soon. Hope they will give expected news on our cases. Let the game go on...
 

nikabella

Full Member
Apr 23, 2017
22
6
Category........
PNP
AOR Received.
14-08-2017
Med's Request
22-03-2018
Med's Done....
11-04-2018
I really hope you're right. As we don't know on what dates they're working, we won't expect any update soon. Hope they will give expected news on our cases. Let the game go on...
Yes, if the photos you sent on November already delivered, you don't need to worried at this moment.
 

nikabella

Full Member
Apr 23, 2017
22
6
Category........
PNP
AOR Received.
14-08-2017
Med's Request
22-03-2018
Med's Done....
11-04-2018
I really hope you're right. As we don't know on what dates they're working, we won't expect any update soon. Hope they will give expected news on our cases. Let the game go on...
And I sent on 5th Dec/ delivered on 10 Dec., few days later than you. Lets wait.