I have a quick question I am an inland applicant (Sydney Nova Scotia)
I sent my documents last year 5th May 2017
AOR 27th July 2017
No MR yet
They sent a document asking for the payment on 4th of August 2017 and I did the payment online and uploaded the receipt on the same day (They give only 7 days to do it otherwise they send your application back)
Since August I didn’t hear anything back from them and it says my application is in progress and they are doing security check.
Yesterday this message showed up in ECAS:
3. We sent you correspondence on August 3, 2017. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.
Do I need to send email or call them to check if they received my payment receipt or not? Or shall I just wait? I am a bit confused
On my online application i can see my uploaded document (receipt) as supporting document
I didn’t find an email where I can ask and it is not a technical issue so I cannot report it via e-forms as well
Thanks in advance
What does it say in your partner/cic log in (not ECAS)? Are there any unread messages/updates waiting to be made?
Also - is the email you received back in August the reminder e-mail, which includes the RPRF fee, background check, missing info, etc? If so, and you've paid the fee and uploaded the receipt, and you've already submitted your background check, double-check to make sure you're not missing any info in the "Schedule A" section of your app. Otherwise, in my opinion what you've received is just a standard message (are you sure you only got it yesterday?)
I don't know if you've seen this yet, but I use this to figure out the timeline of my app (in case you're concerned about not getting your medical yet): https://docs.google.com/spreadsheets/d/11kdzo2tA_6HiILyuHtDsYtVajswDvHYTUiEFlFM1b28/edit?usp=sharing