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Hello Everyone! I've been lurking in the thread for a while and here is my timeline. Been waiting for 40+ days for the PR Card. I've called a couple of times and they've notified the agent but no luck.

PR Confirmation e-mail - Jan 5, 2023 (replied the next day)
Email with PR Portal credentials - Jan 14 , 2023
Photo & Address upload to PR Portal - Jan 14, 2023
eCoPR generation date - Jan 17, 2023
PR Card mailed - pending
PR Card received - pending
VO - Etobicoke
 
Hi Everyone,

I’ve been monitoring this thread for a while so figured I would put my timeline on here from portal activation to card receipt for your reference too. It is extremely anxious for us to wait for our cards as we need them to renew our BC’s drivers license before we move out the province at the end of March. As you can see, even though as family of 3, we have exactly the same application date the decision made date is totally different. I don’t know how and why they did that. Hope everyone gets his or her card soon.

PR Confirmation e-mail: December 12, 2022, replied the same day
Email with PR Portal credentials: January 09, 2023
Photo & Address upload to PR Portal: January 09, 2023
eCOPR generation date: February 04, 2023
Linked PR card application to GCKey: February 07, 2023

My Son’s GU on GCKey (for PR card): February 17, 2023
My Son’s PR card approved on GCKey (no email): February 21, 2023
My Son’s PR card mailed: February 21, 2023
My Son’s PR card received: March 01, 2023

My Wife’s GU on GCKey (for PR card): March 03, 2023
My Wife’s PR card approved on GCKey (no email): March 16, 2023
My Wife’s PR card mailed: March 16, 2023
My Wife’s PR card received: Waiting

My GU on GCKey (for PR card): March 03, 2023
My PR card approved on GCKey (no email): March 14, 2023
My PR card mailed: March 14, 2023
My PR card received: Waiting

Visa Office: Calgary
Stream: EE CEC with Spouse and accompanying Child
 
Hello everyone,

I got my IRCC Permanent Residency confirmation email on March 1, 2023. I replied back to the same email with all the required information on the same day and even got an automated reply.

On Monday, March 8,2023, I got a new email from IRCC with the subject line : PR Portal (PR confirmation) - New Case Created Under Your Account which says "To view and action this case log into your IRCC Permanent Residence Portal account with your current log-in credentials."

Since there is no credential received, how should I proceed further after this email? I may have mistakenly created an account because I received the above email. And now I have raise multiple webforms and sent emails to the tech support email mentioned but getting nowhere. Is there anyone who has experienced the same issue? Please let me know what can I do? Thank you so much

Thank you in advance!
 
Card approved and mailed on March 15


Congrats , is there any thing you have done to finished you rproccess ?? i received First email 9th jan ,
received CRedentials : Jan 10th and updated photos same day
got Eco Pr : Jan 26th
and since then no update
VO MONTREAL
INLAND
 
Hello everyone,

I got my IRCC Permanent Residency confirmation email on March 1, 2023. I replied back to the same email with all the required information on the same day and even got an automated reply.

On Monday, March 8,2023, I got a new email from IRCC with the subject line : PR Portal (PR confirmation) - New Case Created Under Your Account which says "To view and action this case log into your IRCC Permanent Residence Portal account with your current log-in credentials."

Since there is no credential received, how should I proceed further after this email? I may have mistakenly created an account because I received the above email. And now I have raise multiple webforms and sent emails to the tech support email mentioned but getting nowhere. Is there anyone who has experienced the same issue? Please let me know what can I do? Thank you so much

Thank you in advance!
Hey, from what I understand, there is no other account that you have to create cz they already created a new case for your pr confirmation in your current account the one you used to submit your application if you have one use the credentials you used for submitting your application! Hope it helps
 
Hello everyone,

I got my IRCC Permanent Residency confirmation email on March 1, 2023. I replied back to the same email with all the required information on the same day and even got an automated reply.

On Monday, March 8,2023, I got a new email from IRCC with the subject line : PR Portal (PR confirmation) - New Case Created Under Your Account which says "To view and action this case log into your IRCC Permanent Residence Portal account with your current log-in credentials."

Since there is no credential received, how should I proceed further after this email? I may have mistakenly created an account because I received the above email. And now I have raise multiple webforms and sent emails to the tech support email mentioned but getting nowhere. Is there anyone who has experienced the same issue? Please let me know what can I do? Thank you so much

Thank you in advance!

Yes that's what it means. You already have an account existing with the email you listed in the confirmation email, so they will not send you any credentials. I also got the exact same email as I had accidentally created an account myself on the portal about a year before I even got ITA. You have to either try and remember or reset your password or give them a call. That's the only way out.
 
Hey, from what I understand, there is no other account that you have to create cz they already created a new case for your pr confirmation in your current account the one you used to submit your application if you have one use the credentials you used for submitting your application! Hope it helps
So i tried to do reset password but even with new password tht I create it doesnot let me login
 
Yes that's what it means. You already have an account existing with the email you listed in the confirmation email, so they will not send you any credentials. I also got the exact same email as I had accidentally created an account myself on the portal about a year before I even got ITA. You have to either try and remember or reset your password or give them a call. That's the only way out.
So i tried to do reset password but even with new password tht I create it doesnot let me login
 
Congrats , is there any thing you have done to finished you rproccess ?? i received First email 9th jan ,
received CRedentials : Jan 10th and updated photos same day
got Eco Pr : Jan 26th
and since then no update
VO MONTREAL
INLAND
nope, i did not do anything special. just waited :)