I saw some people mentioning that they have asked the IRCC support to add a note to the file multiple times and they have received the eCOPR. But yeah, you can always try or at least ask what number in the queue are you out of the total number. Hopefully you will get it soon! Still waiting on portal 2 myself thoughI have not, but maybe I should. But from what I've gathered from people here in this thread is that it's not much use, they just say you're in the queue and keep waiting.