PR card expiry: November 2024
PR Renew application date: May 11, 2024
May 17 ( today): That is still Submitted status in the portal, but inspect mode: Completed with the Primary identification is not provided as below. But, I am pretty sure, I provided the Passport/ ID/ PR card copy. What does this primary ID not provided mean? Is this a system error, or do I really need to provide the primary ID details again?
"status": {
            "id": 20,
            "statusEn": "Completed",
            "statusFr": "Complété"
        },
        "rejectionReasons": [
            {
                "id": 18,
                "rejectionReasonEn": "Primary identification is not provided",
                "rejectionReasonFr": "L’identification primaire n’est pas fournie",