Yes I did pay the fees before submitting the file and it has now been 13 months and no AOR yet and I got the response for my webforms that they did not receive the application. I am so worried now
Yes I have paid the fees already but since 13 months I did not receive any update, no AOR yet. And on top of that IRCC said they did not receive my application. I am so worried!!
I understand you're worried - did you apply online or on paper? If you applied online, you would have a submission timestamp on your PR Portal account and an email from IRCC.
If you applied on paper, and assuming you sent it via courier, your assurance that you did in fact send it is from the courier signature that would have been provided by an IRCC representative.
If you have any of those, you'll have assurance or at least evidence that they DID receive it. Remember I have constantly been saying that AORs typically take 11-13 months to come, and there have been several people here who waited 16-18 months!!