Hello, I received request for portal 1 information today and filled it. I later received the email below, but I don't know what to do, as I couldn't find any template or link in the email.
MPORTANT MESSAGE NEW INFORMATION
Good day,
Thank you for contacting the Permanent Resident Portal Inbox.
This inbox is used for the following functions:
- Confirming and collecting client information for the portal process
- Informing clients when they have obtained permanent resident status in Canada
- Collecting additional information from the client as required
Please note that we are currently experiencing significant processing delays in eCoPRs.
To facilitate prompt service, kindly use the template included in the email you received from this inbox to provide the requested information.
If you cannot access online tools such as the portal, or if you experience any technical issues with the portal, please let us know.