I sent my documents (Fingerprints on FD-258 and Email confirmation copy) to FBI CJIS and they were delivered on April 8, 2020. Now when I see status of my application on "https://www.edo.cjis.gov/#/do/status" website, it says that " Missing fingerprint card ". I am sure that my fingerprints on FD-258 were delivered but still I see Missing fingerprint card message on the site. Surprisingly the same status is for my wife also and we sent her documents in separate package. Any pointers for this ? Or has this happened with anyone else also ?