Happy Thanksgiving everyone. My husband had his interview today and they asked for additional documents at the interview not on our email for the interview - police clearance from St. Maarten. We had tried unsuccessfully for months to get this information prior to submitting our application. I sent all of that with our application, the emails, the form, the unanswered email queries and a letter of explanation stating we tried to get this to cic as per the website info. The interviewer today told my husband without it they can't proceed with his application. They kept his passport too so that is not going to be helpful if we need to send a copy of it anywhere. I tried again today unsuccessfully to get through to the office in St. Maarten, it either just rings or puts you on eternal hold. I was on hold for almost an hour and then it disconnected itself. I don't know what else to do, does anyone have any ideas or suggestions? I have searched through the forums to see if anyone else had this issue and only came across 1 unanswered post. If anyone can help me out I would really appreciate it. 3 days after he returned to Jamaica for his interview we got his TRV extension in the mail extended until Dec 2017, now that is useless and he is stuck there and me and our son are stuck here without him. :'(
