I was in the same boat background changed from completed to in progress last year july 25,2025 and nothing till i send them an email citing some Supreme Court ruling and asking that my application be moved from on hold three days later i got a reply my application has been put back in queue waiting to be scheduled for citizenship interview and exactly 7 days todsy i got a ghost update so i will advise you to request for gcms notes it tells you exactly why then from there you can write an email or webform to get your application moved but know that this is a 50-50 chance some officers may ignore depending on your case also this is not a legal advice ✌