Yesterday I received an update in the portal with a rejection message exactly like
rejection message exactly like what felix-m received, giving me 30 days to resubmit new photos. I guess in my case it's because I took the photos myself, although of a similar professional quality. I will be submitting new photos by going to
London Drugs.
Have anyone had success with submitting photos that you take yourself, fulfilling all
photo requirements except "taken by a commercial photographer"?